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  • #617592

    Updated WP 4.5, got the problems with sliders and pictures. Tried to update Enfold in WP with API-key but I get this message that there are no updates for Enfold and that I have the latest version (You are running the latest version! (3.3.2)). A manually check wasn’t a solution. I use Enfold and its Child-theme.
    When you have a solution I can’t react tonight because I have to leave to a business-meeting.

    #617617

    I’ve just noticed I have the same problem.
    Upgraded WordPress to 4.5, now have the image issue.
    OK, I’ll make sure Enfold is up to date, but it says I have lavest version 3.3.2.
    Clicking on the check manually doesn’t change anything.
    I’ve used the autoupdate in the past without any problem.

    #617865

    Hi!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, please update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #618039

    Thanks Yigit,
    In the end, I updated manually by FTP and it was fine.
    But I’ve made a note of your suggestions for next time.

    AFAIK, the api key doesn’t expire. It’s the same it’s always been (a few years now), and I haven’t revoked it. Maybe it does expire? Is it linked to the 6 month support period (which I’m over now)?

    #618713

    Hi!

    You would receive updates even after your support has expired, as far as i know :)

    Regards,
    Yigit

    #618779

    I found out that there was a plug-in installed that blocked theme-updates. The solution was to remove this and the theme-update became visible. After this update the bug was ‘killed’ and I became happy again ;-)

    #619566

    Hi,

    Great, glad you found the problem. Please let us know if you should need any more help on the topic.

    Best regards,
    Rikard

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