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  • April 19, 2016 at 11:51 am #617304
    rcoss

    Hello, I locally set up a wordpress site with the Enfold theme activated.
    Importing the Shop demo via backend Enfold>Demo import gives an Error code:

    Importing didn’t work!
    You might want to try reloading the page and then try again
    (The script returned the following message:
    Failed to import pa_color Black
    Failed to import pa_brand Giorgio Adriani
    etc.

    So importing the demo doesn’t work. Is it because I am working locally? What can I do?
    P.S. I already emptied the browser cache, reloaded and restried. I am using WordPress 4.5

    • This topic was modified 8 years, 7 months ago by rcoss.
    April 20, 2016 at 5:14 am #617973
    Jordan

    Hi rcoss!

    Thanks for getting in touch with us!

    No even if you are working locally, you should be able to import the demo. Please try increasing the PHP memory and try again. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Jordan

    April 20, 2016 at 5:57 am #617991
    rossg11

    I just purchased this theme. I keep trying to import demo data, but keep getting the same error:
    “Importing didn’t work!
    You might want to try reloading the page and then try again”
    I have tried 8 times, all unsuccessful. I wait until the process is done, but still keep getting the error. I am using WordPress 4.5.

    Please help. Thank you!

    April 20, 2016 at 6:12 am #617996
    Jordan

    Hi @rossg11!

    Thanks for getting in touch with us!

    Have you tried the suggestion to increase the PHP memory? https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If that does not help, please start your own thread and provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    April 20, 2016 at 6:20 am #618001
    rossg11

    The PHP memory increase worked. Thank you!

    April 20, 2016 at 6:38 am #618005
    Basilis

    Hi!

    Glad we got it solved out!
    Please do let us know if we can do anything else to assist you further.

    Regards,
    Basilis

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