Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 19, 2016 at 4:03 am #617054
    goldcube

    our site has been working perfectly until a customer called and said he’s getting a message while trying to select a style “Please choose product options…”
    Nothing has been changed yet this message will come up each time they try to order. They can’t go to shopping cart. Please help

    April 19, 2016 at 4:15 am #617058
    Vinay

    Hey goldcube!

    Everything worked fine on my end when I select different product options and check out. Please elaborate the issue.

    Best regards,
    Vinay

    April 19, 2016 at 4:22 am #617059
    goldcube

    Thanks Vinnie I am still getting that message, “Please choose product options…” did you log in?

    April 19, 2016 at 4:32 am #617061
    goldcube

    I just tried it in Google Chrome and it works fine! I was using Firefox any suggestions?

    April 19, 2016 at 6:55 am #617135
    Basilis

    Hey!

    Yes, please go ahead and clear your cache. I did tried on FF and it is working like a charm, so it is most probably something with your cache.
    Please do let us know if we can do anything else for you

    Cheers!
    Basilis

    April 19, 2016 at 9:33 pm #617709
    thepasserby

    Hello
    I have exactly the same problem but with Replete.
    Opened a new thread but nobody replied.
    This is the original post:

    Hi
    My website crashed and everything stopped working after updating to the latest wordpress. I made sure all the plugins were up to date and cleared the cache and the website went back to normal, at least on my end. Since then I have received two emails from customers stating that they can’t see the prices for variable items, it’s also usually quiet and I have hardly sold anything since updating the website.
    I have checked my website on different devices and both Win and Mac but can’t find anything wrong with it.
    Below is a screenshot that a customer emailed me this morning:
    http://canvasprintart.co.uk/modernart/image001

    Thank you for your help

    April 19, 2016 at 10:34 pm #617735
    goldcube

    That’s the same message I was getting. For our company it was simple enough to fix. I went to the website and cleared the cache from the control panel, then went into my browser and cleared the cache there too! Now it works so I’m putting a message in our shop advising customers to clear their cache if they’re having problems. Hope this works for you.

    April 21, 2016 at 10:25 pm #619417
    supernovadm

    Same problem here

    Meraki Moon – Denver Clothing Boutique

    Error: Syntax error, unrecognized expression: .main_menu .menu li > a[href*=#]

    April 23, 2016 at 7:22 am #620380
    Rikard

    Hi,

    Could you try adding the following to the bottom of your functions.php file to see if that helps please?

    function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');

    Regards,
    Rikard

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