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AuthorPosts
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April 18, 2016 at 7:16 pm #616744
Recently product variations stopped working, we have processed several hundred using products with variations.
I have tried disabling all plugins accept WooCommerce and still get the error only while using Enfold.I am pretty confident there is an issue with Enfold, I recently updated to 3.5.3.
I have done a lot of research and none of the solutions I can find appear to be working
We are losing quite a bit of money while the site is down. Help would be greatly appreciated!
Thank You,
Robert
- This topic was modified 8 years, 7 months ago by spainion.
April 18, 2016 at 10:18 pm #616839Fix is here
April 18, 2016 at 11:01 pm #616881Hi Robert!
Glad you were able to find the fix! Feel free to reach out to us again on the forum if you have any other questions.
Regards,
JordanMay 25, 2016 at 5:12 pm #638147Hi I am having the same issue. Variations are not showing up on the front end. They were working fine before. Some are working but not all. I tried the code above in the functions.php but it did not fix the issue for me. Please help.
May 25, 2016 at 11:20 pm #638331Hey!
As you are hosted on WPEngine, make sure that also the cache is clear, so it can work properly.
Let us know if you test that, so we can review it.Best regards,
BasilisMay 26, 2016 at 3:36 pm #638762Yes, that was one of the first things I already tried.
May 27, 2016 at 6:08 pm #639439Hi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
AndyMay 31, 2016 at 3:15 pm #640947Im sorry Andy, here it is.
I tested and it works.June 2, 2016 at 4:17 am #641793Hi,
I’m sorry but the login credentials you provided are not working. Please check. Make sure that you have the latest version of the theme, 3.6 and WordPress 4.5.2.
Best regards,
IsmaelJune 7, 2016 at 6:55 pm #644287Hi Ismael, Ok so I got the theme working. Now the variations are still not showing for most of the products. I provided new credentials. Can you help?
June 8, 2016 at 3:00 pm #644862Hi,
Please deactivate all plugins buy WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyJune 8, 2016 at 3:54 pm #644922Hi Andy, I did that but the issue persists.
June 9, 2016 at 5:56 pm #645600I just noticed that the products that have the “Free” label work with variations. But I don’t know why those are free and the others are not. How can I make them all free? Thanks in advance.
June 9, 2016 at 8:04 pm #645696I found the issue, you need to put a zero for price inside each variation.
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AuthorPosts
- The topic ‘WooCommerce Variations Broken "Please choose product options…" ENFOLD BUG’ is closed to new replies.