Viewing 12 posts - 1 through 12 (of 12 total)
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  • April 14, 2016 at 8:39 pm #614244
    la_tripping

    I have done it all.

    Updated both WP and the theme to most current versions.

    Using child theme.

    Tested on multiple devices (mac and pc)…phones and tablets

    Cleared browsers…

    Would really appreciate if you could take a quick peek and get this resolved – Thanks

    April 14, 2016 at 9:58 pm #614287
    Basilis

    Hey la_tripping!

    can u please define which functions are not working, so we can give it a better look?

    Regards,
    Basilis

    April 14, 2016 at 10:56 pm #614331
    la_tripping

    Yes, the frontpage has a slider that is gone.
    Also a gallery under that doesn’t display and several other elements that are not working.

    Please see the frontpage backend to see the missing elements.

    Also items on this page are missing / not working:
    http://nestortoro.com/sold-artwork-nestor-toro-artist-abstract-painter-los-angeles/

    Thank you for your assistance

    April 15, 2016 at 12:55 am #614414
    Yigit

    Hey!

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    April 15, 2016 at 1:17 am #614433
    la_tripping

    Well, perhaps you have some “magic” browser but I don’t.

    I do see it rendering correctly…I see no improvement at all.

    I have tried on 3 computers (2 mac and 1 pc).

    iPhone and iPad.

    Cleared cookies, caches, and even rebooted all computers and routers.

    So unless I am suddenly just stupid and can’t use a computer there is still a problem with this site.

    Thank you

    April 15, 2016 at 1:24 am #614440
    Yigit

    Hey!

    I am using Chrome on a Mac. I know it might be frustrating but please keep on flushing browser cache and refreshing your page.
    I attached screenshots from Safari and Firefox as well.

    Regards,
    Yigit

    April 15, 2016 at 1:26 am #614441
    mc_jones

    Yes this exact thing is happening to us right now! I just come here to post this very issue – home page sliders are dead, Masonry galleries do not show up and same for location headers.

    Please help with this issue – I have tried this on Android over mobile network, Chrome, Firefox, multiple computers and different networks – all the same.

    http://www.projectmhc.org

    April 15, 2016 at 1:32 am #614447
    Yigit

    Hi!


    @mc_jones     Replied you here – https://kriesi.at/support/topic/missing-content-after-theme-update-and-wordpress-4-5-update/#post-614446
    Please do not create duplicated posts :)

    Cheers!
    Yigit

    April 15, 2016 at 5:04 am #614544
    la_tripping

    Well here is what I see in an attached screen shot and that is from

    http://browsershots.org/screenshots/9c585d8c0b3d1348c81bf8164e4457c3

    Problem remains.

    April 15, 2016 at 5:10 am #614546
    la_tripping

    Here is a screen capture from a testing site. I happen to be in California and the one place where the site is not working is…CALIFORNIA

    http://nestortoro.com/enfold.JPG

    Guess the joke’s on me!

    Any suggestions as it is clearly not being resolved by the suggestion of clearing cookies and refreshing my browser.

    Thanks

    April 15, 2016 at 5:15 am #614547
    la_tripping

    Just some feedback that might help others who are having the same problem viewing their sites even though others can see them.

    This site uses CloudFlare for content caching and once I purged the files the site was immediately viewable and was as it should be.

    You might see if your site is using cloudflare and see if that is your problem viewing your site.

    Thank you Enfold support for your assistance in troubleshooting and your theme rocks!

    April 15, 2016 at 6:11 am #614556
    Vinay

    Hi!


    @la_tripping     thank you for sharing the tip. We are glad your site is up again :)

    Regards,
    Vinay

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