Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 14, 2016 at 4:44 pm #614096
    frontlight

    Hi – I’m experiencing some major differences in what I’m seeing within my WP admin panel and what I’m seeing when I preview or view a live page of my Enfold site. My images aren’t loading the correct size, I’m not able to see some special headings or content blocks, etc.

    Could you please take a look at my WP-admin and see if there’s anything you notice that could be causing this issue? I’ve included the site url and the wp login credentials in private content below.

    Thanks!

    Grey

    April 14, 2016 at 4:49 pm #614104
    Yigit

    Hey frontlight!

    Please update Enfold to the latest version 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush cache and refresh your page a few times

    Cheers!
    Yigit

    April 14, 2016 at 5:21 pm #614127
    frontlight

    Great – I’m doing that now. However, my php load time was set very low (before I started the update) and it’s taking a long time to install the update. I just had my host increase the php load time. Can I refresh the page and re-start the theme update without causing errors? Or should I just continue to let it run?

    April 14, 2016 at 6:05 pm #614159
    frontlight

    Ok – so I aborted the theme update from within WP, and I installed the update via FTP. However, when I go back into the admin panel, it’s still telling me I need to upgrade the theme to 3.5.2. Is there a way for me to refresh everything? Or is there a reason FTP would say it’s successfully installed, but WP wouldn’t recognize it?

    Thanks for your help. We’re trying to get this site fixed ASAP, so any support would be greatly appreciated.

    Grey

    April 14, 2016 at 6:20 pm #614179
    Vinay

    Hi!

    Add the below code in functions.php as a temp fix 

    function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');

    Your theme is not updated yet. If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.

    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Once you have updated to the latest version you can remove the above code from functions.php

    Regards,
    Vinay

    April 14, 2016 at 7:38 pm #614215
    frontlight

    Thanks! That worked just fine. I appreciate all your help.

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Viewing 6 posts - 1 through 6 (of 6 total)
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