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  • #613989

    I updated WordPress, and now my site is missing pictures and text among other things. I did a backup of my site before I updated it. I restored the backup of my site (don’t know if I did it properly), but my site is still not working properly. It says that I am using the new version of WordPress, so I’m guessing the backup of my site didn’t work because I backed it up before I updated. I tried clearing the cache, but it’s still not working. I’m not sure if a faulty backup is to blame or the actual update. Can I please get some help? My website is papillionconstruction.com. Thanks.

    #613996

    Hey Christopher!

    Please update Enfold to the latest version 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times.

    Cheers!
    Yigit

    #613999

    Thanks for the quick reply, Yigit! I will try it, and see if it works. Thanks!

    #614001

    Hi!

    We will keep the thread open and will wait to hear from you. Thread will be on hold. You can simply reply to this thread to reopen it

    Cheers!
    Yigit

    #614003

    Hi. Similar issue. All animated components of my website have stopped working. Updated and cleared the cache. Unfortunately same result. Any other tips very much appreciated. I’m kind of dead in the water until I solve this. Many thanks!

    #614006

    Hey!


    @zelse11
    Please start a new thread and post temporary admin logins in private content field so we can look into it. If you post them here, they will be visible to creator of this thread as well

    Best regards,
    Yigit

    #614008

    AH. ok deleted.

    • This reply was modified 8 years, 8 months ago by Watermart.
    #614022

    Hey!


    @zelse11
    replied you here – https://kriesi.at/support/topic/all-animated-content-not-working-after-update/
    Let us continue there :)

    Best regards,
    Yigit

    #614030

    It worked!!! Thanks! I have one more small issue that I noticed yesterday before I tried the update. My social icon buttons aren’t showing up at the top of my page, and my Facebook likebox isn’t showing up on the bottom of my page on my desktop. It shows up on the bottom of the page on my cell phone though. Do you know what may be causing this? Thanks.

    #614033

    Hello,

    Some pages don’t work anymore since the update. I’m running the current version on WordPress and your theme. Some pages simply give me 404 errors! I’ve emptied my cache but I still have the problems…

    Problem solved. It”s the Polylang plugin!

    • This reply was modified 8 years, 8 months ago by zog99.
    #615334

    Hi,

    Great, glad you got it working :-)

    Best regards,
    Rikard

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