Form loading partialy in iPhone - Support | Kriesi.at

Tagged: form

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
April 12, 2016 at 11:29 am #611804
BugfreeSystems
Participant
Hi,

the standard ajax form of the enfold template is not loading entirely on iPhone 5 and iPhone 6.
On my Android phone and iPad the form loading completely without problems.

This is the the page, where the issue can be veryfied:

http://www.cheestrings.de/kontakt/

Can anybody help me?

Thanks, TJ
- This topic was modified 8 years, 6 months ago by BugfreeSystems.
April 12, 2016 at 2:13 pm #611880

Yigit
Keymaster

Hi TJ

Can you please firstly update Enfold to the latest version 3.5.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

Regards,
Yigit

April 12, 2016 at 4:11 pm #611989

BugfreeSystems
Participant

Hi Yigit,

I’ve updated Enfold to version 3.5.1.
The issue is still existing, the form is loading partially.

Regards, TJ

April 13, 2016 at 5:11 am #612389

Rikard
Keymaster

Hi,

Are you using any jQuery migrate/update plugins? If so please try to deactivate them. If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 13, 2016 at 9:32 am #612512

BugfreeSystems
Participant

Hi Rikard,

no, there are no jQuery migrate/update plugins in use.

Thanks or yout support!

Best regards,
TJ

April 13, 2016 at 10:21 am #612536

BugfreeSystems
Participant

Hi Rikard,

I must correct my last reply, jQuery Migrate v1.4.0. is loaded by WordPress by default:
https://www.cheestrings.de/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.0

Best regards,
TJ

April 13, 2016 at 10:41 am #612544

BugfreeSystems
Participant

Hi Rikard,

I removed jQuery Migrate.

The issue is still existing, the form is still loading partially.

Best regards,
TJ

April 14, 2016 at 4:30 pm #614082

BugfreeSystems
Participant

Hi Rikard,

could you chek the problem on our site already?

Best regards,
TJ

April 15, 2016 at 10:47 pm #615187
BugfreeSystems
Participant
I found the solution for my problem.

The actual problem was to scroll the page when touching on the input fields.
The page is also not scrolling properly on mobile navigation.

The solution is:
```
html, body{
height:100%;
-webkit-overflow-scrolling:touch;
overflow:auto;
}
```
April 18, 2016 at 5:02 am #616001

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing!

Regards,
Rikard
Author

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