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  • April 10, 2016 at 10:47 pm #610861
    Draidel

    Hello again :(

    I am dealing with many problems since I installed WooCommerce:

      For instance there seems to be an Enfold Update that cant be done neither automatically by wordpress nor by me at the backend. I thought about uploading it via FTP but I’m afraid to overwrite theme options.

      I also get “err_connection_reset” from Google Chrome Browser when I try to update any page. (not always but very very often)

      and finally i get “Error fetching content – please reload the page and try again message” sometimes while editing an element with the builder.

    PS: I guess it has something to do with WooCommerce because this is happening after installing it.

    Thanks !

    Ariel

    • This topic was modified 8 years, 7 months ago by Draidel.
    April 12, 2016 at 4:41 am #611611
    Rikard

    Hey Draidel,

    Could you try increasing WordPress PHP memory to see if that helps? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Rikard

    April 13, 2016 at 1:10 am #612262
    Draidel

    same problem :(

    April 13, 2016 at 1:31 am #612267
    Josue

    Hi,

    Can you please check if the issue persists with the default WordPress theme activated?

    Regards,
    Josue

    April 13, 2016 at 1:36 am #612273
    Draidel

    I tried reinstalling woocommerce and the two last issues are now solved ( “err_connection_reset” and “Error fetching content …”) however, the first one still persists. I cant update the theme to its last version because it gets stuck while updating….

    Regards,

    Ariel

    April 13, 2016 at 1:51 am #612281
    Josue

    Hey!

    Do it via FTP:

    Your settings won’t be lost.

    Best regards,
    Josue

    April 13, 2016 at 6:03 pm #613038
    Draidel

    Josue, I would like to make sure I understood.

    I can replace the whole folder for the new one without losing anything or I need to update specific fils and subfolders ?

    Regards,

    Ariel

    April 15, 2016 at 1:51 pm #614802
    Josue

    Hey Ariel!

    If you haven’t directly modified any of those files you can, in any case one thing you can do is rename your current enfold folder to enfold_old and upload the new one as enfold.

    Regards,
    Josue

    April 17, 2016 at 10:37 pm #615930
    Draidel

    Done! Thanks

    April 19, 2016 at 6:28 am #617107
    Rikard

    Hi,

    Great, please let us know if you should need any more help on the topic.

    Regards,
    Rikard

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