Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 2, 2016 at 11:25 am #606936
    aossi

    Hello, I have a problem with the LayerSlider WP. When I open a “Slider” no data is loaded in the “Transition” section. So I turned on the WP_Debug. Now I receive following errors:
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103
    Notice: Undefined index: transition in ./wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit.php on line 103

    It’s not possible to save a slider or make any changes, also all sliders behave very strange. I have the newest update of WP, Enfold 3.5.1, LayerSlider WP 5.6.3.

    So if you have any clue, let me know.

    Thanks Alex

    April 3, 2016 at 8:48 am #607168
    Rikard

    Hey Alex,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 3, 2016 at 12:42 pm #607216
    aossi

    Enclosed the data.

    April 4, 2016 at 6:37 am #607385
    Rikard

    Hi,

    I’m not sure what is going wrong there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 4, 2016 at 12:49 pm #607517
    aossi

    Hi Rikard,

    I updatet all the files via FTP, but the error still exist. Do you have any idea what’s going wrong?

    Thanks,

    Alex

    April 4, 2016 at 1:06 pm #607528
    Vinay

    Hi!

    We checked your site and could not see any error on the site or in js console i am not sure you got it sorted or turned off the debug mode. In any case if you still see the error first hard refresh the browser several times so old files are removed from cache and check if you still see the error then you cat try the below steps. Usually it is a conflict between the 3rd party plugins…

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Regards,
    Vinay

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