Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • April 2, 2016 at 5:38 am #606898
    AsadIC

    Hi Support,

    I just finished building my new shop page over at http://52kards.com/shop2 , however the full screen slider at the top of the page doesn’t show up on mobile for some reason. please help!

    April 2, 2016 at 10:04 am #606921
    Vinay

    Hi AsadIC!

    This might be an issue with a plugin conflict to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Regards,
    Vinay

    April 3, 2016 at 10:14 pm #607285
    AsadIC

    Hi Vinnie,

    I tried this in my staging environment and deactivated all plugins, updated WP and enfold, but the issue still persists.

    Please see: http://n2kard5.staging.wpengine.com/shop2/ (hosted on WPengine)

    April 4, 2016 at 7:33 am #607410
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    April 4, 2016 at 7:41 am #607416
    AsadIC

    okay thanks!

    April 4, 2016 at 3:01 pm #607647
    Yigit

    Hi!

    Please make sure that wp-content/uploads folder has correct permissions ( 755 ) – http://codex.wordpress.org/Changing_File_Permissions

    Regards,
    Yigit

    April 4, 2016 at 6:50 pm #607788
    AsadIC

    Okay I have changed the permissions for this folder accordingly.

    April 5, 2016 at 5:46 am #608033
    Rikard

    Hi,

    You have the following in enfold.css:

    @media only screen and (max-width: 767px) {
#fullscreen_slider_0 {
    display: none;
}
}

    Please remove it or change it to: 

    @media only screen and (max-width: 767px) {
#fullscreen_slider_0 {
    display: block;
}
}

    Regards,
    Rikard

    August 1, 2016 at 12:55 am #667085
    vadikcoma

    I have the same problem:

    sirius.coma.lv/

    • This reply was modified 8 years, 4 months ago by vadikcoma.
    August 1, 2016 at 7:41 am #667131
    Vinay

    Hi,

    I checked your site and the slider shows up fine on the homepage. If you still have any issue Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    August 1, 2016 at 10:34 am #667176
    vadikcoma

    Hi, I’ve checked in both Safari and Chrome on iphone and it doesnt show up. It only shows overlay, but not image under the overlay.

    https://dl.dropboxusercontent.com/u/2547869/IMG_0085.PNG

    https://dl.dropboxusercontent.com/u/2547869/IMG_0086.PNG

    August 1, 2016 at 10:35 am #667177
    vadikcoma

    On a desktop site I have a fullscreen slider with bird, so I would like to get the bird to show up on mobile too :-)

    August 5, 2016 at 5:00 am #668814
    Ismael

    Hi,

    We can’t reproduce the issue on our end. What is the actual model of your iPhone? Did you check it on a different device?

    Best regards,
    Ismaelo

    May 31, 2018 at 9:36 pm #964972
    rockprash

    Hi, I am having the same issue – the header images through fullslider do not show up anymore. I tried deactivating and reactivating all the plugins already.

    June 1, 2018 at 11:06 am #965196
    Yigit

    Hi,

    You are currently using an older version of the theme. Could you please update Enfold via FTP – http://kriesi.at/documentation/enfold/how-to-install-enfold and overwrite all files (please do not merge them). You can read more about recent news and updates here – https://kriesi.at/blog/

    I am closing this thread since it is a very old one. If you have any questions or issues, please start a thread under Enfold sub forum :)

    Best regards,
    Yigit

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