Viewing 9 posts - 1 through 9 (of 9 total)
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  • #604297

    Hello,
    we are currently using theme logger, but want to change to enfold (brilliant !!).
    We purchased a license some time ago and are testing some features.
    We have tested the “Featured Image Slider” on our local server,
    but in the center of the image there is a white board with the description of the image.
    Unfortunately we have not found any more settings, such as the text field can be made transparent again.
    See the screenshots in PDF-file (sending the url and account in private posting).
    We would appreciate any help.

    Sincerely

    Hans-Gerd

    #604679

    Hi,
    we would still welcome assistance regarding the problem described
    Sincerely
    Hans-Gerd

    #604964

    Hi Hans-Gerd,

    There is only one image loading on my end in the pdf file, could you post them to a service like imgur.com instead to see if that works better please? It’s very difficult for us to help you if we can’t inspect the elements in question so if you have a link to a live server where we can see the issue it would help a lot. Please note that replying to your own thread will send it to the back of our support queue.

    Best regards,
    Rikard

    #605004

    Hi Rikard,
    thanks for answer and sorry for replying to my own thread.

    I`ve just uploaded the file (see private content).
    Unfortunately it’s not possible to show the problem in live version, because we are testing on our local server.
    Best regards,
    Hans-Gerd

    #605677

    Hi!

    It’s probably a css modification on your end. We won’t be able to check it so try to remove all css modifications then test the page again. Make sure that all posts included in the theme slider contains a featured image.

    Best regards,
    Ismael

    #605695

    Hi Ismael,
    thank you for answer.
    We will try it and contact you again.
    Best regards,
    Hans-Gerd

    #605983

    Hey!

    Alright! We will keep this ticket open. Should you have any questions please feel free to get in touch with us.

    Regards,
    Vinay

    #628550

    Hey Vinay,
    the problem has been solved for some time. The ticket can be closed, thanks for assistance.
    Best regards
    Hans-Gerd

    #629021

    Hi Hans-Gerd,

    Great, thanks for letting us know :-)

    Best regards,
    Rikard

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘settings featured image slider’ is closed to new replies.