Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 21, 2016 at 8:39 pm #601488
    Guilherme

    The Fullwidth Easy Slider is not showing on mobile, neither the Masonry gallery.

    March 21, 2016 at 9:33 pm #601512
    Basilis

    Hey Guilherme!

    Can you please update your enfold theme, to the latest version, so we can check and help you out?
    Thanks a lot

    Cheers!
    Basilis

    March 23, 2016 at 1:43 pm #602503
    Guilherme

    Theme Updates
    No Updates available. You are running the latest version! (3.5)

    Is it the current version?

    March 23, 2016 at 5:11 pm #602645
    Yigit

    Hey!

    Currently the latest version is 3.5.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/.
    Please try de-activating all active plugins and check if that helps.

    Best regards,
    Yigit

    March 29, 2016 at 7:23 pm #604757
    Guilherme

    Nope, the proplem still remain :(

    March 30, 2016 at 7:11 am #604992
    Rikard

    Hi,

    You are getting some javascript errors on the site, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Also try to deactivate all plugins while you overwrite the theme.

    Thanks,
    Rikard

    March 31, 2016 at 4:19 pm #606010
    Guilherme

    Could you point me where the errors are so I can fix the error without loosing any other file customization?

    April 1, 2016 at 5:21 am #606473
    Ismael

    Hi!

    I noticed that the site is subscribed to Cloudflare. Please try to disable the Rocket Loader option in the Cloudflare settings.

    NOTE: The theme options are saved inside the database so the update won’t affect the theme settings. However, for security purposes, please ask your hosting provider to create a back up or a restore point of the site.

    Cheers!
    Ismael

    April 1, 2016 at 2:17 pm #606665
    Guilherme

    Rocket loader is now off

    April 1, 2016 at 4:25 pm #606764
    Vinay

    Hi!

    One of the plugins that you are using is causing a conflict. Everything works fine on mobile when we checked for the issue…

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay

    April 6, 2016 at 1:37 pm #608927
    Guilherme

    Ok, I made some changes and it worked. I shutted Layer Slider down and mega menu enhancer and everything went back to normal.

    April 7, 2016 at 5:43 am #609319
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

    April 8, 2016 at 4:34 pm #610315
    Guilherme

    Nope, all done. Thanks

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Mobile Issues’ is closed to new replies.