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  • #599901

    Hi. I am setting up a simple form in my footer widget using short code. Was able to turn on and use the Debug feature to build a form and extract the code. It worked. However, emails are only going to my default address and not the others I have designated in the recipient field. Please advise, thanks.

    #600659

    Hey AirstreamCoach!

    Thank you for using our theme.

    Did you enter the e-mails seperated with “,” in the e-mail parameter like:

    
    [av_contact email=' (Email address hidden if logged out) ,  (Email address hidden if logged out) ' ....
    

    and did you integrate

    
    [av_contact_field label='E-Mail' type='text' check='is_email' options='' multi_select='' width=''][/av_contact_field]
    

    If you want to the customer to recieve an E-Mail you have to set the Autorespond Text.

    Cheers!
    Günter

    #600737

    Thanks for your help. I did have the syntax correct. This had been working previously, with these addresses. However, I explored this issue further with my hosting company and learned that Cox mail is filtering out messages as spam when multiple addresses are included as recipients. I will need to contact Cox about this problem. Meanwhile, I am using non-cox email recipients in the form and it is working just fine. thanks again.

    #600762

    Hey!

    Happy we could help you out.
    Btw, If you have a moment, I would very much appreciate if you could quickly rate our theme, which wiII heIp us keep the deveIopment.

    We really appreciate your feedback and input and again, thanks a lot for using our theme!

    Cheers!
    Basilis

    #600768

    will do!

    #601090

    Hi,

    Great, please let us know if you should need any more help on the topic.

    Regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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