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Viewing 15 posts - 1 through 15 (of 15 total)
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  • March 17, 2016 at 5:46 pm #599809
    gdostudio

    Hello dear,
    i cannot understand why i cannot see my hompega in the right way on mobile. Everything is fine in desktop mode but in mobile, even if i choose to show a column each time they appear together by side and it makes caos a lot. Could you help me somehow? Thanks a lot.

    March 17, 2016 at 9:40 pm #599964
    Jordan

    Hi gdostudio!

    Thanks for getting in touch!

    Could you please provide login information to your site, so we can have a closer look. You can put the details in the Private content section of your reply.

    Cheers!
    Jordan

    March 18, 2016 at 11:07 am #600194
    gdostudio

    Hello Jordan,
    you’re very kind, you can login with a personal login for you:

    Thanks a lot

    March 21, 2016 at 4:21 pm #601311
    gdostudio

    Hello Jordan, do you have any news for me? Thanks a lot.

    March 21, 2016 at 4:23 pm #601317
    Yigit

    Hi!

    Sorry for the late reply!

    Can you please firstly update Enfold to the latest version 3.5 – kriesi.at/documentation/enfold/updating-your-theme-files/? :)

    Regards,
    Yigit

    March 21, 2016 at 4:29 pm #601325
    gdostudio

    Hi dear, thansk for your reply but i cannot see any upload at the moment, i’ve insert my api key as well.

    Thanks a lot

    March 21, 2016 at 4:31 pm #601330
    Yigit

    Hi!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    Best regards,
    Yigit

    March 21, 2016 at 4:39 pm #601340
    gdostudio

    Hello dear,
    i’ve generate another api key but i still don’t see any upload :/

    It says:

    Theme Updates
    No Updates available. You are running the latest version! (3.4.7)

    March 21, 2016 at 4:45 pm #601344
    Yigit

    Hey!

    Could you please try updating the theme manually in that case – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,
    Yigit

    March 21, 2016 at 6:31 pm #601438
    gdostudio

    Hello Yigiy,

    i did it, you still have the access in my website i’ll paste here.

    Thanks a lot

    March 22, 2016 at 12:07 pm #601824
    gdostudio

    Hello dear, did yo uhave time to check my problem? Sorry for that but i really need a support to lunch this new service. Thansk a lot

    March 23, 2016 at 10:22 am #602419
    gdostudio

    Hello dear i know i’m stressfull, could you please explain me why i could get any answer now? Thanks a lot

    March 26, 2016 at 6:48 am #603775
    Ismael

    Hi!

    The page is not responsive because the grid containers are outside the wrap all container. This bug usually happens if there are unclosed html tags or if the elements are outside the color section. We created a duplicate of the home page and we found out that the content of the “come” grid row section is somehow causing the issue. Removing a few elements in the grid fixed the issue. Please try to re-create the section. http://www.imnoleggio.it/test/

    Cheers!
    Ismael

    March 29, 2016 at 3:45 pm #604642
    gdostudio

    Thanks a lot Ismael very kind

    March 30, 2016 at 6:05 am #604954
    Rikard

    Hi,

    Glad we could help, please let us know if you should need any more help on the topic.

    Regards,
    Rikard

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