Viewing 17 posts - 1 through 17 (of 17 total)
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  • #598827

    Hallo,
    ich möchte das Construction Demo laden, was mir aber nicht gelingt. Ich bitte daher um Hilfe.

    Gruß,
    Martin

    #598841

    Hey pappe!

    We imported the demo from Enfold > Import Demo and it worked fine

    To remove old demo and import a different one use a database reset plugin like https://wordpress.org/plugins/wordpress-database-reset/

    NOTE: Database reset plugin will remove all data from wordpress. It is not recommended if you already have any important data.

    If you have any questions please feel free to ask us.

    Best regards,
    Vinay Kashyap

    #599218

    Thank you. I have reseted the database with this plugin and tried to install the Construction Demo content but it failed again.

    #599258

    Hi!

    Not sure if you reset the login information you gave earlier as well but I am unable to login now. Please check the credentials and let me know. In the meantime please try increasing your PHP memory following the instructions here https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP or ask your hosting provider for help and try the import again.

    Post the login information here as soon as you check them.

    Regards,
    Jordan

    #600154

    New login informations in private content …

    I currently try to increase the memory limit with php.ini.

    #601103

    Hi!

    I tried to clear the database except the “users” still it locked me out.

    Please make sure that the wordpress folders has correct write permission https://codex.wordpress.org/Changing_File_Permissions

    Check with your hosting company and increase the php memory and try again.

    Best regards,
    Vinay Kashyap

    #601728

    Hello,
    which file permission should I change?

    I´ve uploaded a php.ini file. Now the upload limit is set to 128MB. Importing the Construction Demo still not working.

    Your user still exist. I still can login to the site, right?

    • This reply was modified 8 years, 8 months ago by pappe.
    #601971

    Hi!

    Still unable to access your admin panel using the credentials. It logs in but will only give access to the homepage, but once trying to access the dashboard, we get an error message. Please view the screenshots I have attached.

    Cheers!
    Jordan

    #602112

    I have deleted the user and set up a new one. find the login info in the private area. hope it works now.

    #602891

    Hello,

    I have set the hole directory permission to 777. The importing the default demo work well but importing the construction demo do still not work. Their must be another reason why it wont work. Is there any other way to import or install this demo?

    Best,
    Martin

    #603854

    Hi!

    please ask your host about it. Try to increase upload limit/php memory limit to 256MB.

    Cheers!
    Andy

    #605604

    Hi,

    Have deleted the hole directory and upload a fresh wordpress again. I have increased to 256M. Set a new user (see private). Demo import of Construction Demo do still not work. I have tried another Demo and it works. So I think it is not on my wordpress. I think your demo importer or demo files have a problem.

    Martin

    • This reply was modified 8 years, 7 months ago by pappe.
    #606161

    Hey!

    it’s working as expected for me and thousands of other users. So something must cause it especially on your end. There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Andy

    #606517

    Andy, Jordan, Vinnie,

    I´ve deleted the enfold theme folder and have uploaded a fresh theme just downloaded from themeforest. All fresh all new. Still error importing the construction demo. It is very very frustrating but I will not stop harassing you until the demo is installed and running!

    What´s next?

    Martin

    #606535

    Hey!

    The construction demo import did not work on your installation but works fine on out installation and many other sites that are using enfold i suspect some write permission or hosting settings is different on your site.

    Anyways we imported the construction demo pages as XML data please login to admin and go to pages to view them.

    Best regards,
    Vinay

    #606904

    Thanks for importing the XML and the demo data. After two weeks of back and forth we are at the goal finally.

    I would suggest to provide the XML file as download in case the import do not work also for other people. I can not believe that I am the only one in which it does not work.

    Best,
    Martin

    #606919

    Hi!

    Thank you for the suggestions XML files are currently not available as public download we might add it int he future.
    Will keep this ticket open in case you have any questions :)

    Regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
Viewing 17 posts - 1 through 17 (of 17 total)
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