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  • March 15, 2016 at 2:30 pm #598386
    cannonballb

    Hi guys,

    Hope you’re all doing well!

    We recently had some hacking activity on our website, which have been resolved, however we are now experiencing a few issues that I cannot seem to figure out.

    1. On our Artists page: http://www.realwiredmusic.com/artists/
    I have set up a portfolio grid, which was working perfectly, but now the links seem to be broken? If I click on an individual artist, it either takes me to an error page, or links to a blank page with no artist info (I’ve looked at each portfolio item and all the content is still there in the back-end) … Maybe it’s something simple that I’m just not seeing? Any help would be greatly appreciated!

    2. It seems random images are broken throughout the site. Any way to restore them?

    Many thanks!

    March 15, 2016 at 8:22 pm #598576
    Jordan

    Hey cannonballb!

    Thanks for reaching out to us! Sorry to hear about your site being hacked.

    There are 2 plugins you can use to help resolve this broken link and broken images issue you are experiencing. They are Regenerate Thumbnails and Broken Link Checker. They should help with this issue.

    Let me know how it goes and if you need further help.

    Best regards,
    Jordan

    March 15, 2016 at 9:10 pm #598608
    cannonballb

    Thanks for your feedback.

    I’ve installed the Broken Links plugin, however it tells me that there are currently NO broken link detected??

    I’m not so sure that the links in the portfolio grid are necessarily broken, but they are perhaps not pulling the content through correctly. Are you able to look into this a little further for me?

    Maybe it’s a setting that I need to correct in the individual portfolio items or portfolio grid settings?

    It would be greatly appreciated!

    Regards :)

    March 17, 2016 at 4:36 am #599404
    Rikard

    Hi,

    I’m getting a couple of 404 errors on the page you linked to: 

    http://www.realwiredmusic.com/wp-content/uploads/2015/10/quQGNY60oJFqS27zKjxcmDYnhHwYH5h0w6FAkUBmWKQ-260x185.jpeg Failed to load resource: the server responded with a status of 404 (Not Found)
http://www.realwiredmusic.com/wp-content/uploads/2015/10/9-260x185.jpg Failed to load resource: the server responded with a status of 404 (Not Found)
http://www.realwiredmusic.com/wp-content/uploads/2015/10/James-Jersey-260x185.jpeg Failed to load resource: the server responded with a status of 404 (Not Found)

    Please re-upload and add those images images again to see if that sorts your problems out.

    Best regards,
    Rikard

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