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  • #598183

    So we are having a problem with developing one particular page with content disappearing. I have contacted the host and everything is run as it should on their end. Allocated memory is 512M, I reinstalled the theme via FTP, I have looked for unclosed HTML tags and there is no problem. However, we are consistently losing content when we try to create our About page.

    Mind you, we just redesigned the whole website and hadn’t had any problem up to this point but there seems to be a problem with how or the order of what we are putting in. On the initial save of the content, no problem. We click preview page and the content is there. If you go back and make a change to the text and save again, the text is gone. It is a repeatable problem. I actually have two pages that exhibit the same problem About and About Us. If I the same content and save it on another page, it saves and edits without issue. I have created a video to show the issue as well as a login for you to take a look.

    It is very, very, very annoying. We have all the copy created we just can’t seem to get the website to save the content.

    #598779

    Hi RyanSarver,

    Could you try enabling debug mode in order to see shortcode and copy/paste your shortcode to a new page to see if that helps? http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Rikard

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