Hello,
my problem is only occurs when you changed a masonry gallery . I use wordpress go there on posts , select the post.
In the Post is a Masonry Gallery. When i click on the Gallery Item i see that it’s all okay .
If i want to add a photo , the window opens to add photo, Now all photos Sort by upload . no longer in the sequence I had sorted an shown bevore.
how can i use the support?
Where can help me from the Team?
Hi,
I’m not sure I understand what you mean, could you post a screenshot of the problem please? You can upload to a service like imgur.com and then link to it here. We would need admin access to your site as well to check it, please post details in private. We have german and spanish speaking moderators if you would like to communicate in another language.
Regards,
Rikard
here a the screenshots
Hi!
Thank you for coming back.
I tried to reproduce your problem, but everything works fine for me.
Are you using the latest version of Enfold (3.5 has been released) and of WP?
Try to reinstall Enfold.
Try to deactivate all plugins and reactivate one by one – maybe there is a plugin conflict
If you still have problems, can you create us a temporary admin account and link to your site please? Then we can check and help you.
You can post it here as a private reply.
Regards,
Günter
The problem is solved.
A plugin that triggered it .
Thank you !