Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 10, 2016 at 8:40 pm #596549
    URBREG Inc.

    Hi friends,

    We are having a problem (among others) with the drag and drop feature for the Menu. Under Appearance>Menu it is locked up. We cannot move any of the menu items, they are frozen. We’ve tried disabling every single Plug-In, but to no avail. Then, we tried switching themes to Twenty Fourteen and it works like a charm. But the minute we switch back to the Enfold Child, it’s locked up again. Also, the Layer Slider is locked up too and we cannot make any changes to anything on it, or save changes.

    It all began when we bought the Yoast SEO Premium Bundle, WP Fastest Cache Premium, JCH Optimize Pro and UpdraftPlus Backup/Restore. We figured one or more of these must be conflicting. We have written to every one of these people and they seem to think it is a bug in Enfold itself.

    Every time we activate Yoast, all the writable area for both Pages and Posts in the dashboard locks up too. Again, we tried deactivating each and every Plug-In and re-enabling one by one. As soon as we activate Yoast, it locks up.

    Similarly as above, we switched over to Twenty Fourteen (as recommended by Yoast) and re-anabled the Plug-Ins one by one, and everything works like a charm. Switch back to Enfold, and everything quits once again. As a result, we are stumped for a solution. We love your theme and just want it to work properly.

    Then, just a few minutes ago, I noticed your recommended Plug-In list posting. Perhaps we should get rid of all the Plug-Ins we currently have and only use ones you’ve recommended?

    Very frustrating, and we hope you can help with this problem. Thanks in advance.

    Sincerely,
    Jen McNeil
    Executive Admin Assistant
    Urbane International Group
    http://theurbanegroup.com

    March 15, 2016 at 12:49 am #598065
    Yigit

    Hey Alan!

    I just logged in to your site and was able to drag menu items. Have you been able to figure it out?
    If not, please try using a different browser and try disabling all addons on your main browser and check if that helps.

    Regards,
    Yigit

    May 22, 2016 at 12:35 am #636279
    vadesign

    I am having this exact same issue. Can you please share how you fixed it?

    I need to add a custom menu with URL links and the Link on the appearance > menu > link area won’t drop down to allow me to do this. It’s quite annoying.

    The issue of the drag and drop happened almost a year ago. I just ignored it and kept redoing the menu if the order changed. But the link custom menu not working is not acceptable.

    Please look at this and let me know how to fix.

    Thank you!!!!

    • This reply was modified 8 years, 6 months ago by vadesign.
    May 22, 2016 at 1:33 am #636291
    vadesign

    Nevermind. Found the fix.

    https://kriesi.at/support/topic/enfold-theme-options-not-working-as-well-as-drag-and-drop-in-avia-page-builder/

    Hey!

    Please try adding following line to your wp-config.php file near top

    define(‘CONCATENATE_SCRIPTS’, false );
    Cheers!
    Yigit

    May 22, 2016 at 4:59 am #636307
    Jordan

    Hi,

    Glad you found the fix! Feel free to reach out to us again if you need assistance with anything else.


    @TheUrbaneGroup     Let us know if the fix works for you as well.

    Best regards,
    Jordan

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