Viewing 8 posts - 1 through 8 (of 8 total)
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  • #594925

    Hi,

    Sometimes the layerslider plugin has problems with loading images. The images don’t appear. When I open the slider and press the save button everything works fine again for a while.

    I noticed there is an update for Layer Slider, but I’m not able to get it because Layer Slider is integrated in Enfold.

    What can I do so the images don’t appear to be broken

    Thanks in advance.

    #595352

    Hey mrijnders,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    #597869

    The login

    #598752

    Hi,

    Thanks for the details but we will need a URL as well to be able to login, please send that as well.

    Regards,
    Rikard

    #598861

    Of course. Totally forgot that

    #599430

    Hi,

    Thanks for the details but they are not working unfortunately, could you check please? Also, are there any special circumstances when this error occurs? Please try to be as specific as possible.

    Thanks,
    Rikard

    #599514

    Hi,

    That’s odd. I included some new login credentials. There aren’t any special circumstances as far as I know. Sometimes images in the Layer Slider don’t load properly and when I open layer slider and I save the specific slider everything is working fine again.

    #600106

    Hi,

    Thanks for the login, it’s working now. I loaded your page a few times but I couldn’t see any images not loading. Please try to flush the cache from your caching plugin and do the same in your browser, I think that should fix the problem.

    Thanks,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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