Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 7, 2016 at 12:42 pm #594250
    Oriss

    Hi

    Recently purchased this theme and making steady progress. I am not a web developer. The site when viewed on a mobile keeps creashing and then reloading. Iam using an iphone 4s to view on.

    How can this be resolved please?

    Thank you

    March 8, 2016 at 7:01 am #594824
    Rikard

    Hey Oriss,

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Cheers!
    Rikard

    March 8, 2016 at 12:06 pm #594961
    Oriss

    Here you go Rikard

    http://test.oriss.co.uk/

    I also noticed that the images for the various products were very blury on the phone but again appear fine on the pc.

    Best wishes

    March 9, 2016 at 8:31 am #595368
    Rikard

    Hi,

    I checked your site on a regular iphone 4/chrome and it didn’t crash, what browser are you using? You might need to clear your browser cache or close applications to free up memory.

    Regards,
    Rikard

    March 9, 2016 at 6:46 pm #595742
    Oriss

    Hi Rikard

    I am using the iphone so broswer is safari.

    I just checked again and the error message came up and it reloads the site.

    The phone is iphone 4S by the way and not 4 if that makes a difference?

    Loads up fine on PC but for some reason it takes a long time on phone as it keeps crashing and reloading ?

    Best wishes

    March 9, 2016 at 8:33 pm #595812
    Basilis

    Hi!

    I have loaded to safari on iPhone 6 and that was not happening.
    Have you tried what Rikard suggested regarding applications and feeing memory?

    Cheers!
    Basilis

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