Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 29, 2016 at 10:45 pm #591169
    instavet

    Recently, (possibly since updating to 3.4.7), the layout builder hasn’t been working as expected. This afternoon when I opened a page to edit, the layout was blank and didn’t show back up until saving the empty page (which deleted all of our content) and reverting to a previous revision. Now if we make any changes, other unexpected things are changing on the page as well. For example when deleting a content block, the text in the block below changes from white to black, even though in the editor, the text color is still listed as white. The only way I’ve found to get the color back to white is to revert back to a previous revision. What could be causing this strange behavior, and is there a fix? It’s making it nearly impossible to make any updates to our site.

    March 1, 2016 at 7:53 am #591392
    Rikard

    Hi instavet,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    March 1, 2016 at 10:18 pm #591801
    instavet

    Thanks, info in private reply

    March 3, 2016 at 4:38 am #592395
    Rikard

    Hi,

    Items in builder are showing up fine on my end, could you try clearing your browser cache and reload a few times to see if that helps? If not then please try a different browser and/or machine.

    Thanks,
    Rikard

    March 7, 2016 at 7:11 pm #594543
    instavet

    Hi, the layout builder is showing up on my end too now, however on every machine/browser I’ve used there are still some issues when editing a page as originally described. I don’t know if its an enfold problem or specifically the layout builder or what. I’ve put example screenshots in the private section. Any help would be very greatly appreciated, as its causing a lot of stress to our business to not be able to make any edits to our site.

    March 9, 2016 at 5:01 am #595284
    Rikard

    Hi,

    Ok, the change in colour fortunately has nothing to do with the builder, even though you’ve set the colour there. I’m not sure why it’s happening but I think I think it’s because you’ve wrapped the text in a strong tag and that causes the setting not to apply. Please try the following CSS in Quick CSS and your text should be white after your changes: 

    .home #av_section_5 h1.av-special-heading-tag strong {
color:white !important;
}

    Thanks,
    Rikard

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