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Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 27, 2016 at 1:33 pm #590231
    irpocock

    Hello
    In Enffold in my woo shop page, the area above the menu is twice as wide when I scroll down
    Please advise
    Thank you again

    March 1, 2016 at 5:00 am #591323
    Rikard

    Hey irpocock,

    I couldn’t see anything like that on your page, could you post a screenshot of the issue please? You can upload to a service like imgur.com and then link to it here.

    Best regards,
    Rikard

    March 1, 2016 at 9:36 pm #591787
    irpocock

    Hi
    I dont get it on all browsers and I only get on shop page
    I tried disabling all plugs in but still get it
    Example screenshot provided
    Thank you for your help
    Ian

    March 1, 2016 at 10:00 pm #591796
    Basilis

    Hey!

    What browser do you get the issue at?
    Please do let us know so we can debug it

    Cheers!
    Basilis

    March 1, 2016 at 10:23 pm #591804
    irpocock

    Hi
    I use a Chromebook at home and I get the issue
    However, at work I did not get the issue in Chrome. Strangely, I got the issue with Internet Explorer
    Is this a known issue at all?
    Thank you
    Ian

    March 4, 2016 at 9:25 pm #593524
    Vinay

    Hey!

    Are you using any custom CSS? i strongly suspect that the custom modification is causing this issue…

    The below css will fix the top header but the main header has default inline style which will make it scroll -30px top so you cannot make any changes to it using external css.

    We would like to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    
#header_meta {
	position: fixed!important;
	top: 0!important;
	width: 100%!important;
}

    Regards,
    Vinay Kashyap

    March 4, 2016 at 11:00 pm #593569
    irpocock

    Thank you Vinay.
    I deleted all CSS but the problem remains.
    I also tried your CSS but it does not remove the issue.
    I have also tried disabling plug-ins.
    See css in use (bottom)

    One thing: I used to use Propulsion theme installed. But I have now deleted. Could this be the problem?
    I will provide log in information on Monday

    Thank you

    CSS IN USE:

    #footer .widgettitle {
    font-size: 12px;
    }

    strong.logo {
    top: 13px;
    }

    .page .page-thumb {
    display: none;
    }

    #socket .av-social-link-facebook a {
    color: #fff !important;
    background-color: #37589b !important;
    }
    #socket .av-social-link-twitter a {
    color: #fff !important;
    background-color: #46d4fe !important;
    }
    #socket .av-social-link-youtube a {
    color: #fff !important;
    background-color: #a72b1d !important;
    }
    #socket .av-social-link-gplus a {
    color: #fff !important;
    background-color: #de5a49 !important;
    }
    #socket .av-social-link-rss a {
    color: #fff !important;
    background-color: #ffa133 !important;
    }

    #header_main > ul > li > a.cart_dropdown_link span {
    font-size: 22px;
    }

    .content, .sidebar {
    padding-top: 22px;
    padding-bottom: 22px;
    }

    body .column-top-margin {
    margin-top: 22px;
    }
    .av-special-heading {
    margin-top: 22px;
    }

    #top div .widget_shopping_cart .button { float: left; }

    #top.single-post .big-preview.single-big {
    display: none;
    }

    .single-post .post-entry .big-preview{ display: none !important; }

    .onsale { display: none !important; }

    @media only screen and (max-width: 768px) {
    ul.cart_dropdown { display: none!important; }}

    .avia_textblock a { text-decoration: underline; }

    #scroll-top-link { display: none; }

    @media only screen and (max-width: 480px) {
    #top .social_bookmarks { display: none !important; }}
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    March 4, 2016 at 11:22 pm #593580
    irpocock

    Hi,
    Managed to fix it. Thank you for your pointers. It helped
    There was a script running on the shop overpage in a widget to produce a PayPal image
    It worked out on Propulstion but impacted this theme.
    Thank you for your time. Am impressed with your support
    I have deleted this script and will replace with a regular image
    Thank you

    <script type=”text/javascript” src=”http://adfarm.mediaplex.com/ad/js/27728-205810-8030-16?mpt=%5BCACHEBUSTER%5D&mpvc=”&gt;
    </script>
    <noscript>

    Click Here

    </noscript>

    March 6, 2016 at 9:17 pm #593993
    Vinay

    Hey!

    Glad we could help you with this. Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

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