Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 24, 2016 at 7:27 am #588181
    harveyparkel

    Hi there,

    I just installed the 3.4.7 update via the Theme Update Panel and while all the site content is displaying properly, there is nothing displaying in the CMS for any pages although posts are ok.

    Any ideas??? What do I do?

    Cheers,
    HP

    February 24, 2016 at 7:45 am #588195
    harveyparkel

    It’s ok, it’s because I’ve used the wrong API key.

    This site was set up by a developer I no longer use and the API key would have been associated with his account not mine. Which is why I’ve not received any updates since he left. How can I find the API linked to the installation on my site?

    http://www.creativebusinessconsulting.com.au

    Cheers
    Hayley

    February 24, 2016 at 8:46 am #588225
    Basilis

    Hey!

    You probably can not and should not use, because he will have most probably revoked it.
    You will need to get the product again, to be able to go ahead with updates, if the developer has not send you the license.

    Cheers!
    Basilis

    February 24, 2016 at 10:38 am #588277
    harveyparkel

    Thanks Basilis,

    I have purchased Enfold myself and not ever used the product, so I have my own API but when I used it to update this site the same thing happened. Would I be best to re-install with a new Enfold theme and copy across the database/content? Then I could use my API to update the theme.

    Would that work??

    Cheers,
    HP

    February 25, 2016 at 7:11 am #588789
    Rikard

    Hi,

    If the API key is not working then you could try using this plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/. If that doesn’t work then please post admin login details in private and we’ll have a closer look.

    Regards,
    Rikard

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