Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 21, 2016 at 11:21 pm #586773
    webWahine

    Hello

    I have created a page here –

    video on home page

    Works nicely for desktop but on mobile when I click on the fallback image it doesn’t load the video at all. I’m including the admin access in the private area so that you can see the settings. Thanks! :)

    February 22, 2016 at 6:47 pm #587378
    webWahine

    Sorry to be a pest but this is on a tight timeline and I need to have the site live ASAP :) Thanks!

    February 23, 2016 at 7:54 pm #587922
    webWahine

    Josue, since you just helped me with another post can you please comment on this question? :)

    February 24, 2016 at 1:38 pm #588341
    Vinay

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    Please refer to this post https://kriesi.at/support/topic/video-background-mobile/#post-252474

    Feel free to use a plugin like https://wordpress.org/plugins/wpmbytplayer/

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 10 months ago by Vinay.
    February 25, 2016 at 6:12 pm #589329
    webWahine

    I’m still hoping ot hear from you soon, but wanted to let you know that I’ve moved the video to another page, so please refer to this one instead; same problem on mobile persists…

    video won’t start on mobile

    February 25, 2016 at 6:19 pm #589337
    webWahine

    Ah! Those links are for background videos and I’m using the fullscreen slider and it’s just not starting on mobile when clicked. Please advise. I’m hoping ot have this resolved soon – tight deadline here! Thanks.

    February 29, 2016 at 8:20 pm #591060
    Andy

    Hi!

    it won’t be possible due to restrictions applied by the vendors on media controls via javascript. You would need to hire a freelance developer who might be able to achieve that, cause it would be out of our support scope.

    Cheers!
    Andy

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