Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 17, 2016 at 6:08 pm #584874
    leangroup

    Hi there. We are running Enfold theme version 3.2.3 as well as the Enfold child theme. However when I click on Check Manually, the site is saying that we have the latest version but the latest version is 3.4

    I have removed all cached files and even expired transients.

    Any ideas?

    February 19, 2016 at 1:31 pm #586033
    Vinay

    Hi Mike!

    3.4.7 is the latest version. If this is not the version you see in the enfold theme options > Theme Update please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    February 19, 2016 at 11:21 pm #586349
    leangroup

    I just uploaded it manually. Are others also experiencing this same issue do you know?

    February 20, 2016 at 5:46 pm #586492
    Vinay

    Hey!

    Enfold runs great on thousands of sites. Every site is setup differently with different settings and uses different plugins. Sometimes it is possible that the plugins installed on your site is causing a conflict. Once you update the theme and plugins it should resolve the issue.

    Best regards,
    Vinay Kashyap

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