Viewing 18 posts - 1 through 18 (of 18 total)
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  • February 17, 2016 at 5:10 pm #584846
    zichzach

    Hi there,

    I’m setting up the Enfold theme and I’m trying to upload my logo but while clicking the “upload” button under Enfold > Theme options no screen is opened.

    No addblocker is active in my Chrome browser and this exact same upload action does work in the same browser under another Enfold website I’m running right now.

    Any ideas how to solve this?

    • This topic was modified 8 years, 9 months ago by zichzach.
    February 17, 2016 at 5:31 pm #584856
    Yigit

    Hey zichzach!

    Can you please try de-activing all active plugins and check if that helps?
    If it does not, please create a temporary admin login and post it here privately.

    Best regards,
    Yigit

    February 17, 2016 at 5:49 pm #584867
    zichzach

    Thanks for responding Yigit!
    Deactivating the plugin didn’t work out.

    February 17, 2016 at 6:35 pm #584886
    Yigit

    Hi!

    Can you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/? It seems like some files are corrupted at the moment and overwriting them should fix it.

    Regards,
    Yigit

    February 17, 2016 at 6:38 pm #584889
    zichzach

    Ok, I won’t lose theme settings, pages and images then?

    February 17, 2016 at 6:44 pm #584893
    Yigit

    Hey!

    No, you will not. They are saved on your database.

    Best regards,
    Yigit

    February 18, 2016 at 11:05 am #585289
    zichzach

    Hi Yigit,

    I just overwrote the Enfold files through FTP, but the problem remains unsolved…

    Best,

    Nico

    February 18, 2016 at 2:26 pm #585406
    Yigit

    Hey!

    Please try adding following line to your wp-config.php file near top

    define('CONCATENATE_SCRIPTS', false );

    Best regards,
    Yigit

    February 18, 2016 at 4:03 pm #585461
    zichzach

    hi Yigit, I did but it didn’t work either.

    Can we export all data and Enfold setting and reinstall everything?

    • This reply was modified 8 years, 9 months ago by zichzach.
    February 19, 2016 at 7:29 am #585884
    Rikard

    Hi,

    You can use the import/export function in the theme options if you want to start from scratch.

    Regards,
    Rikard

    February 22, 2016 at 1:24 pm #587078
    zichzach

    Guys, until now this problem remains unsolved.

    Any idea now to get the upload function working?

    February 24, 2016 at 6:39 am #588158
    Ismael

    Hi!

    I’m trying to login to the site but the login credentials above are not working. Please check. Do you see any error in the browser’s console when you click the upload button?

    Regards,
    Ismael

    February 26, 2016 at 1:31 pm #589740
    zichzach

    Hi there, the login should be working again!

    February 26, 2016 at 1:31 pm #589741
    zichzach

    No errors when I try to upload, the upload screen doesn’t open at all!

    February 29, 2016 at 9:48 am #590620
    Ismael

    Hi!

    We are getting a few errors on the site which are not entirely cause by the theme:

    avia_option_pages.js?ver=2.3:44 Uncaught TypeError: Cannot read property 'replace' of undefined(anonymous function) @ avia_option_pages.js?ver=2.3:44m.extend.each @ jquery.js?ver=1.11.3:2m.fn.m.each @ jquery.js?ver=1.11.3:2(anonymous function) @ avia_option_pages.js?ver=2.3:40m.extend.each @ jquery.js?ver=1.11.3:2m.fn.m.each @ jquery.js?ver=1.11.3:2$.fn.avia_create_option_navigation @ avia_option_pages.js?ver=2.3:28(anonymous function) @ avia_option_pages.js?ver=2.3:17j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2
wp-auth-check.min.js?ver=4.4.2:1 Uncaught TypeError: Cannot read property 'hasClass' of undefined

    Please get a fresh copy the enfold theme from your themeforest account then delete the entire wp-content > themes > enfold folder. Replace it with the new one.

    Best regards,
    Ismael

    May 1, 2016 at 6:35 pm #625360
    Nina0105

    Hi there,

    i have got the same problem. Nothing happens while clicking the upload button.
    I just tried to deactive all plugins but nothing happens.

    But i think there is also a problem with the layout of the enfold-theme-options. I can only see a long list, no panels.

    You have any ideas how to solve it?

    Thanks Nina

    May 2, 2016 at 10:26 pm #626073
    zichzach

    Hi Nina,

    Unfortunately none of the solutions provided by Kriesi did work out for me…

    Think the only solution is a a fresh WordPress + Enfold installation

    May 3, 2016 at 12:10 pm #626359
    Yigit

    Hi,


    @Nina0105     Please create a new thread and post temporary admin logins privately so we can look into it.

    Best regards,
    Yigit

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