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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • February 11, 2016 at 1:10 pm #581594
    kylerollins

    Hi there,

    I have a background video (.webm) self hosted and does not work for Safari or IE.
    What can we do so it can make it work.

    Thanks a lot for your help and for the great theme you have.

    Cheers
    Kyle

    February 11, 2016 at 2:40 pm #581633
    Andy

    Hi Kyle!

    does it work when activating a default WordPress theme instead?

    Regards,
    Andy

    February 11, 2016 at 6:05 pm #581784
    kylerollins

    Hi Andy,

    No it only appears the black placeholder of the video and a link to download it (i tested in IE 11 and safari 8).
    Cheers

    February 11, 2016 at 6:11 pm #581790
    Yigit

    Hey!

    Can you please post the link to your page where we can see your video?

    Regards,
    Yigit

    February 11, 2016 at 7:30 pm #581838
    kylerollins
    February 11, 2016 at 9:23 pm #581868
    Yigit

    Hey!

    Can you please firstly update Enfold to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Regards,
    Yigit

    February 12, 2016 at 4:55 pm #582337
    kylerollins

    Hi Yigit,

    Please use this link (in the private area) it is a copy of the live site.
    Just updated to the latest enfold version (3.4.7) as you recommended, but the result is the same.

    Cheers

    February 15, 2016 at 4:54 am #583067
    Rikard

    Hi,

    The format you are using seems to not be supported by the browsers you mentioned earlier: http://caniuse.com/#feat=webm

    Best regards,
    Rikard

    February 15, 2016 at 6:55 pm #583690
    kylerollins

    Thanks for the info Rikard.
    Changed the video format from webm to mp4 and worked ;)
    Thanks

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Viewing 9 posts - 1 through 9 (of 9 total)
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