Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 6, 2016 at 10:32 am #578979
    EIPL

    Hello

    I am running theme on http://www.excelsource.co.in

    But it is showing me this Error. (Warning: require_once(/home/sotrafer/public_html/wp-content/themes/enfold/header.php): failed to open stream: Permission denied in /home/sotrafer/public_html/wp-includes/template.php on line 562

    Fatal error: require_once(): Failed opening required ‘/home/sotrafer/public_html/wp-content/themes/enfold/header.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/sotrafer/public_html/wp-includes/template.php on line 562 )

    For which I asked my developer and he said the theme automatically change the header permission. So can you please help me to know what is the issue?

    Regards
    Roshan

    February 8, 2016 at 7:28 am #579395
    Rikard

    Hi Roshan,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 8, 2016 at 11:17 am #579492
    EIPL

    Hello

    I am sending you admin details

    Kindly check
    Regards
    Roshan

    February 10, 2016 at 11:27 am #580998
    Andy

    Hi!

    You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards. Upgrade your WordPress as well.

    Best regards,
    Andy

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