Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 4, 2016 at 8:52 pm #578048
    ppi37

    Hi,
    I updated WP 4.1.10 >> 4.4.2
    them
    I updated ENFOLD 3.1.3 >> 3.4.7

    and the LayerSlider of the home page doesn’t work now.

    Thanks

    February 4, 2016 at 9:47 pm #578080
    Basilis

    Hi ppi37!

    can you please provide us access, I will do upload the latest layerslider version to see if that fixes the issue for you

    Regards,
    Basilis

    February 5, 2016 at 9:13 am #578377
    ppi37

    Hi Basilis,
    here is the access
    Thanks

    February 8, 2016 at 5:36 am #579341
    Rikard

    Hi,

    I’m not sure what’s going on there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    February 8, 2016 at 10:25 am #579465
    ppi37

    Hi Rikard,

    I uploaded by FTP the files and folders one by one following the version.txt file.
    >> No change !
    So I updated by FTP the entire enfold folder.
    And nothing change, the home layerslider still doesn’t work.

    ?????

    You can do what you want because fortunately it is a test site (not a production site).

    Thanks

    February 9, 2016 at 5:19 am #580107
    Vinay

    Hey!

    Please see the link in private. The layerslider works if you use a shortcode inside a textbox where you need the layer slider.

    There seem to be an issue with Advanced layout builder. re-installing the theme should resolve this issue but as you already tried it. Please create a temporary FTP login with permission to deactivate all plugins and add custom code if necessary to help you better.

    Regards,
    Vinay Kashyap

    • This reply was modified 9 years, 9 months ago by Vinay.
    February 9, 2016 at 9:26 am #580224
    ppi37

    Hi Vinnie,
    Here is the temporary FTP
    Thanks

    February 12, 2016 at 8:31 am #582083
    Ismael

    Hey!

    There’s a config-templatebuilder folder in the wp root directory. We renamed it to something else and the slider started to work again.

    Cheers!
    Ismael

    February 12, 2016 at 10:21 am #582129
    ppi37

    Hi Ismael,
    You are the best !!

    I probably uploaded the folder in the root when I manually updated ENFOLD.

    Thanks a lot

    February 13, 2016 at 11:37 am #582677
    Vinay

    Hey!

    Glad we could help you with this. we really appreciate if you rate our theme on themeforest :)
    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Best regards,
    Vinay Kashyap

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