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  • February 3, 2016 at 4:32 am #576836
    kraemer06

    I use the testimonial sliders on my site. They’ve been working before, but stopped working after the update to Enfold 3.4.7.

    I’ve determined that the testimonial grid style works, just not either of the sliders (large, compact). The testimonial content is in the HTML, and the arrows (next, previous) show, but it’s just blank in the middle.

    I also see this javascript error when clicking the next error: “Uncaught TypeError: Cannot read property ‘destroy’ of undefined” in shortcodes.js in the function “_stopSlideshow”. I’m assuming that has something to do with it.

    I’ve already tried replacing the enfold theme using FTP with no change. I’m using WordPress 4.4.2.

    Thanks

    February 4, 2016 at 5:02 am #577537
    Rikard

    Hi kraemer06,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You could try to disable all plugins to see if one of them is causing a conflict.

    Best regards,
    Rikard

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