Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 1, 2016 at 9:12 pm #576013
    philwillson

    Hi!

    I noticed this topic has come up before, but the solution proposed didn’t work for me. (This solution: https://kriesi.at/support/topic/ultimate-member-plugin-doesnt-work/#post-528323 )

    When a user creates an account in Ultimate Member plugin, the profile picture loads successfully. When the user attempts to edit their picture later, the page refreshes rather than the edit functionality becoming available. I narrowed the problem down to the theme; the behavior functions properly on Twenty Sixteen theme, but not on Enfold.

    I edited line 176 add_action to 20000, as suggested, but it didn’t change the behavior.

    Any ideas?

    Thanks!

    February 2, 2016 at 4:06 pm #576512
    philwillson

    Narrowed it down. It’s something in the settings created by importing the “Minimal” demo content.

    February 3, 2016 at 7:17 am #576914
    Rikard

    Hi,

    Did you manage to get it working? If not then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 3, 2016 at 7:26 am #576916
    philwillson

    Thanks for getting back to me! I’m just re-doing the site from scratch without the demo content. So far it’s going fine, but I’ll get back to this thread if I can’t figure out something!

    February 3, 2016 at 7:28 am #576917
    Basilis

    Hi!

    Glad you got it solved!
    Please let us know if we can help with anything else, we will be more than happy to do it!

    Best regards,
    Basilis

    October 17, 2017 at 11:45 pm #865484
    LaFreestyle

    I have the EXACT same issue, but I’m kind of in a situation where I can’t re-build the website. Are there any resolutions to this issue? My client has launched the site already and its currently active. I’ve cloned the site to troubleshoot and add the CSS code above but nothing is working!

    October 19, 2017 at 8:35 pm #866434
    Victoria

    Hi LaFreestyle,

    Can you attach some screenshots of the issue, it looks fine on my end.

    Best regards,
    Victoria

    October 19, 2017 at 9:57 pm #866480
    LaFreestyle

    I’m not sure how to screen shot a page re-load. When you click the profile photo before you can select upload photo, this happens.

    I provided an admin login previously, but I can provide a front-end login test account so that you can try the ‘edit profile’ function and see that it doesn’t allow you to select upload photo before re-loading the page.

    This is a direct theme conflict as I have cloned the site and tried replacing the theme with ‘2017’ and there are no issues. But when enfold is the active theme the profile photo can’t be changed and there’s weird code showing up in the about tabs ‘biography’ section when you try to enter URLs. Tried troubleshooting with the code line 176 add_action to 20000, but nothing changed.

    October 23, 2017 at 2:50 am #867409
    Ismael

    Hi,

    Thank you for the info.

    Please edit the js > avia.js file, look for the following code around line 392.

    exclude = " .no-transition, .mfp-iframe, .lightbox-added, .grid-links-ajax a, #menu-item-search a";

    Replace it with:

    exclude = " .no-transition, .mfp-iframe, .lightbox-added, .grid-links-ajax a, #menu-item-search a, .um-profile-photo-img, .um-trigger-menu-on-click";

    Remove browser/plugin cache before testing the page again.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.