Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 1, 2016 at 5:39 pm #575923
    arreguisergio

    HI,
    I have this error in my page:
    Notice: Undefined offset: 2 in /usr/home/gorilla-trip.com/web/wp-content/themes/enfold/framework/php/function-set-avia-backend.php on line 433

    I have already done all the steps: desactivate plugins, export and import settings after reseting settings, delete Enfold and upload a fresh copy…

    I noticed the error when suddenly the avia builder dissapeared although the pages looked fine in the frontend…I changed the wp_debug to TRUE and showed the error.

    Do you know what could be wrong? I give you login credentials.

    Thanks,
    Sergio

    February 2, 2016 at 3:04 am #576182
    Elliott

    Hey Sergio!

    Your site is loading very slow for me. Have you tried deactivating all plugins and activating just Enfold instead of your child theme?

    Best regards,
    Elliott

    February 2, 2016 at 10:59 am #576352
    arreguisergio

    Hi Elliott!
    I have tried deactivating all plugins and activating just Enfold instead of my child theme.
    The error message dissapears but the avia builder shows no content of the front end so I can´t modificate anything…

    Best regards
    Sergio

    February 2, 2016 at 5:33 pm #576581
    Yigit

    Hey!

    Can you please try flushing browser cache after de-activating all active plugins and check if that helps? http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Cheers!
    Yigit

    February 3, 2016 at 5:16 pm #577182
    arreguisergio

    Hi!
    I have already flushed browser cache…and the problem persists…

    February 4, 2016 at 8:25 am #577628
    Rikard

    Hi,

    I know you have tried this already but it difficult for us to verify when it’s not working, the only two suggestion I have to give you really is to deactivate all plugins and overwrite the theme files http://kriesi.at/documentation/enfold/updating-your-theme-files/. Doing both of those things should equal having a fresh installation.

    Regards,
    Rikard

    February 4, 2016 at 11:56 am #577704
    arreguisergio

    Hi Rikard,
    the error was because of the PHP version.
    I have already fix it.
    Thank you very much

    Regards
    Sergio

    February 5, 2016 at 6:52 am #578300
    Rikard

    Hi Sergio,

    Great, glad you found the problem. Please let us know if you should need any more help on the topic.

    Best regards,
    Rikard

    March 14, 2018 at 3:56 pm #926666
    soeters

    For anyone also still having this issue: (sorry for the late reply, but it’s the only relevant topic open for replies).

    It’s because in the enfold config color values can be stored as short values (#fff instead of #ffffff).
    The avia function to convert hex values to an rgb array (avia_backend_hex_to_rgb_array) is only thinking of the long version. So when shorter versions come through, php shows a warning.

    So check your color configs and replace the short ones :)

    March 14, 2018 at 4:25 pm #926683
    arreguisergio

    Thank you soeters!

    March 15, 2018 at 8:03 am #927108
    Rikard

    Hi,

    Thanks for sharing @soeters, much appreciated :-)

    Best regards,
    Rikard

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