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Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 27, 2016 at 11:19 pm #573308
    rosamatsas

    I just updated to 3.4.7 today.

    I went to edit my About Us page and my homepage but the editor area is completely empty! no elements. I kinda freaking out because my client needs changes.

    Also, there are setting that are not working for me.Specifically the transparency for the Logo area.

    I used FTP to put the new files again. But it did not fix problem.

    Please advise.

    Thank you

    January 27, 2016 at 11:33 pm #573315
    jiriwasserbauer

    I have the same problem! Hope it will be repaired soon :(
    I reinstalled WP on new database, but it didn’t help

    January 27, 2016 at 11:35 pm #573318
    Josue

    .

    January 28, 2016 at 1:01 am #573359
    rosamatsas

    Here is a screen video. Its completely blank.

    http://screencast.com/t/4ifct1RL

    I can show you that even after i create a new page. leave the page editor, then go back in, the new page created will have blank editor area.

    I’m using the latest version of Chrome.

    January 28, 2016 at 1:07 am #573362
    rosamatsas

    I just downloaded two different browsers and tried same with MS Edge and Firefox. It worked in both.
    I don’t know why i didn’t think of this ealier but i work with chrome almost exclusively. I despise MS browsers. There must be some issue with Chrome that it is not showing up.

    January 28, 2016 at 1:09 am #573363
    Josue

    Have you tried disabling all addons / extensions and see if it gets fixed?

    Cheers!
    Josue

    January 28, 2016 at 2:07 am #573386
    rosamatsas

    thanks for your fast response by the way.

    I just deactivated ALL plug-ins and it has not fixed the issue (in chrome).

    January 28, 2016 at 2:12 am #573389
    Josue

    Can you check if the issue persists in Incognito mode or on another computer (using Chrome)?

    Regards,
    Josue

    January 28, 2016 at 2:26 am #573394
    rosamatsas

    it worked without problems in Incognito

    January 28, 2016 at 2:38 am #573403
    Josue

    Well then it’s something in your normal browser setting or an addon that didn’t really got deactivated.

    Best regards,
    Josue

    January 28, 2016 at 2:43 am #573408
    rosamatsas

    understood.
    Why would this happen after I updated the version.
    Before I updated, everything was working well.

    January 28, 2016 at 3:28 am #573432
    Josue

    Can’t really answer that precisely because there are too many factors to take in consideration (both on the theme/plugins/wordpress and on your end). I’d suggest sticking to Incognito mode for now and checking back in some days (could be a browser cache problem).

    Regards,
    Josue

    January 28, 2016 at 9:22 pm #574093
    rosamatsas

    understood.

    I un-installed, then re-installed Chrome. Now it works.

    Thank you for assistance.

    January 28, 2016 at 10:40 pm #574153
    Josue

    You are welcome, glad it works now :)

    Regards,
    Josue

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