Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 24, 2016 at 1:01 pm #570776
    Bossietj

    Hi,

    We’re having a problem with the contact form in the page builder.

    We’ve had two contact forms on our website for a few months now. It stopped working since a month or so, we just don’t receive an e-mail from the forms anymore. I’ve changed the e-mail account, without any success.

    I’ve added more information in the Private Content section.

    Sincerely,
    Thomas

    • This topic was modified 9 years, 5 months ago by Bossietj.
    January 24, 2016 at 9:58 pm #570908
    Basilis

    Hi Bossietj!

    Please install WordPress SMTP plugin and let us know if that solves the issue for you.
    Thanks a lot for your patience and understanding

    Cheers!
    Basilis

    January 29, 2016 at 2:55 pm #574567
    Bossietj

    I’ve installed this plugin.
    https://nl.wordpress.org/plugins/wp-smtp/
    Mails are still not sending.

    Sincerely,
    Thomas

    January 31, 2016 at 6:19 am #575160
    Ismael

    Hi!

    Please do the following tests: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    What happens if you use a domain email instead of the current hotmail address?

    Regards,
    Ismael

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