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Posts
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Hi!
I am trying to embed a video from YouTube on my website and I am running into issues. No matter what i do when I publish the page the video will not display at all. Please advise on how to fix this issue.
Thanks so much!
Hi meghanreed!
Can we please see the page you are publishing and backend access also?
Thanks a lotCheers!
BasilisHi,
Not sure why that is not working, could you try deactivating all plugins to see if one of them is causing a conflict?
Regards,
RikardRikard –
I went through and I deactivated all of the plugins. Even then I was still unable to get the video to load. Any other thoughts?
Thanks so much!
Hi!
We’re getting this error when we visited the site.
briptzcam.php:49 Uncaught TypeError: $ is not a function(anonymous function) @ briptzcam.php:49
avia.js?ver=3:893 [body#top.page.page-id-1172.page-template-default.logged-in.admin-bar.stretched.open_sans.customize-s…, prevObject: m.fn.init[1], context: document, selector: “body”]0: body#top.page.page-id-1172.page-template-default.logged-in.admin-bar.stretched.open_sans.customize-supportcontext: documentlength: 1prevObject: m.fn.init[1]selector: “body”__proto__: m[0]Do you have any idea about the “briptzcam.php” file?
Regards,
IsmaelI just removed the reference to this file and I am still having the same error. Any other thoughts?
I really appreciate your time on problem solving. Thanks so much!
Hey!
Please try to re-upload enfold. It seems that there are code / modifications that make issues of it functioning properly.
Let us know if that fixes the issue for youBest regards,
BasilisHey!
if you update through FTP and replace the files, you do not need to get the site down at all
Best regards,
BasilisIt looks like that will mess up the site’s navigation. Where are those files stored so I don’t mess with that?
Hey!
Very strange why it is happening on your site If the theme files are correctly replaced the issue should get resolved however please use of of the following plugins
https://wordpress.org/plugins/simple-youtube-embed/
https://wordpress.org/plugins/youtube-embed-plus/
Cheers!
VinayVinay –
I really appreciate the help. Those plugins are not working as well. Any other thoughts on where to look?
Thanks!
Hi – I am trying to link to a YouTube video. I am also experiencing the issue (attached) with the advanced editor. I can’t drag and move elements any more.
Hey!
One of the plugins you are using is causing the conflict and you were not able to drag anything inside the color section or other layout elements. We disabled the plugins and check the layout builder everything worked correctly.
To find the plugin in conflict please follow the below steps
1. Deactivate all Plugins
2. Updated WordPress
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Once you find the plugin in conflict make sure the plugins is updated if you still have the same issue please re-install it or use an alternate plugin.While checking for the video issue we found that the video is playing in the background in lightbox when you click on Audio icon on this page it is again due to some corrupt files on the server due to a plugin conflict.
Try to find the plugin in conflict if it still the same issue then please go ahead and re-install the theme as mentioned in this link every thing should work just fine :)
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Regards,
Vinay KashyapHi –
I recently updated another one of my websites to the latest verison of Enfold and I am now having the same issue. I think that this is a problem that is inherent in the latest update. Is there a way to go back to a previous version of Enfold? Are you working on a fix for this issue in the next update?
Thanks so much!
In addition, I have already tried deactivating all plugins on both sites and the video feature is still not working with 0 plugins running.
Just to follow up again. For one of the websites I not only completely deactivated all plugins and reinstalled the theme. I also went through and completely deleted any of the plugins that the websites that weren’t working had in common. For both websites the feature stopped working after updating to the latest version of Enfold. Pages continued to display the videos until I made edits and saved them.
Looking forward to a solution.
Ok, I think that I have this figured out but now there is a new issue.
A couple of months ago I was told to insert the code below in order to remove the frame at the top of the page:
body iframe { display: none !important; }
However, now it appears that code is removing the ability to add videos. How do I remove the extra bar and also enable videos to play?
Hi!
where is this red bar coming from? is it a plugin? can you provide us admin access so we can take a closer look please? post login details here as private reply.
Cheers!
AndyI have no idea where the red bar is coming from. That’s what I need help with :). Information is below. Thanks so much for your assistance!
Hey!
It’s coming from the google conversion code:
<!-- Google Code for Remarketing Tag --> <!-------------------------------------------------- Remarketing tags may not be associated with personally identifiable information or placed on pages related to sensitive categories. See more information and instructions on how to setup the tag on: http://google.com/ads/remarketingsetup ---------------------------------------------------> <script type="text/javascript"> /* <![CDATA[ */ var google_conversion_id = 975946760; var google_custom_params = window.google_tag_params; var google_remarketing_only = true; /* ]]> */ </script> <script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js"> </script> <noscript> <div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/975946760/?value=0&guid=ON&script=0"/> </div> </noscript>Cheers!
Ismael
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