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Viewing 22 posts - 1 through 22 (of 22 total)
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  • January 21, 2016 at 7:52 pm #569578
    HayDiosMio

    hello
    i have the latest wp- installed and the Fullwidth Easy Slider is not doing tis job

    please advised

    Sincerely,

    Jim

    January 21, 2016 at 8:09 pm #569583
    jeffw5

    I am having the same issue…just stopped working. Had to disable JQuery…

    January 21, 2016 at 8:11 pm #569585
    HayDiosMio

    and, your slider works?

    January 22, 2016 at 9:16 am #569827
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look and a link to a page where we can see the problem. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 8, 2016 at 12:35 am #594688
    HayDiosMio

    Hello,

    I still having issues with the Full-width / Easy Slider not working.
    i will appreciate your support

    March 8, 2016 at 12:36 am #594689
    HayDiosMio

    Hello,

    I still having issues with the Full-width / Easy Slider not working.
    i will appreciate your support

    March 8, 2016 at 4:57 am #594764
    Vinay

    Hey!

    We checked the layer slider on the homepage in latest version of chrome, FF and IE all the 9 slides loaded fine please elaborate the issue you are facing with the layer slider.

    Best regards,
    Vinay Kashyap

    March 8, 2016 at 5:05 am #594770
    HayDiosMio

    The slider works but once I install the full width or easy slider they do not show

    Jim

    March 8, 2016 at 11:22 am #594934
    Vinay

    Hi!

    Ok Please create a page where we can see the issue and let us know so we can take a closer look. We also need a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    March 8, 2016 at 6:08 pm #595095
    HayDiosMio

    Vinnie,

    attached are the credentials

    March 10, 2016 at 2:56 am #596012
    HayDiosMio

    Hello. Any update?

    Sincerely

    Jim

    March 10, 2016 at 5:48 am #596046
    Vinay

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    There is no problem with the slider it works correctly please check the screenshot below but some 3rd party plugin is causing a conflict so the slider is not working to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    March 10, 2016 at 4:20 pm #596338
    HayDiosMio

    Hello.
    Did you verifiy the created page no slide created on the link above?

    Jim

    March 10, 2016 at 6:04 pm #596439
    HayDiosMio

    page created: http://www.thesapogame.com/noslide

    still not working

    Sincerely,

    jim

    March 11, 2016 at 7:47 am #596730
    Vinay

    Yes Sir, it’s the same page we checked.

    The slider works fine if the 3rd party extensions/plugins are deactivated. Clearly some extension/plugin is causing a conflict.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    We have disabled the plugins for you enable it one by one and refresh the page to know the culprit.

    Cheers!
    Vinay Kashyap

    May 7, 2016 at 5:55 am #628545
    steffen_aufatz

    Hi, I installed Enfold, created a child theme which worked fine…. pages, Fullwidth Easy Slider and all.
    Just updated my WordPress installation and the Fullwidth Easy Slider stopped working on all pages.
    Nothing else has changed.
    Tried the above mentioned method of disabling all plugins – no difference.
    Would appreciate any help I can get on this

    Thanks,

    Steff=)

    May 9, 2016 at 6:46 am #629018
    Rikard

    Hi Steff,

    Please refer to this: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

    Thanks,
    Rikard

    August 15, 2016 at 9:05 am #672572
    Moddertje

    I am using wordpress 4.5.3 and Enfold. Since the last update Easy Slider does not work anymore. And also the menu when visiting my website on a mobile device is gone. Please help.

    Many thanks
    Tom

    August 16, 2016 at 5:32 am #672985
    Rikard

    Hi Tom,

    You slider is displaying fine on my end, I’m guessing you managed to get it working?

    Regards,
    Rikard

    April 24, 2018 at 6:29 pm #946067
    Video Production Tampa

    Any one found solution for this problem? I just updated my WP Enfold and Fullwidth Easy Slider is not showing video I have in it.
    http://sarasota-videoproduction.com/ Please help.

    April 24, 2018 at 6:30 pm #946068
    Video Production Tampa

    Hello,
    Have you found solution for Fullwidth Easy Slider?

    April 26, 2018 at 5:34 am #947079
    Ismael

    Hi,

    The sliders are working properly. Where can we see the slider issue? Please create a new thread when possible.

    Best regards,
    Ismael

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