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  • #567329

    This morning My Advanced LayerSlider somehow lost all it styling in the headlines, type and buttons (font-size, color, button background, etc.)

    http://www.carlsonmanagementconsulting.com/dev/

    When I try to reapply and save the styles the LayerSlider will not save them and will not make the changes.

    This was working fine for the last few weeks after updating to Enfold 3.4.7…why would it break?…I have no plugins installed

    I don’t recall updating the LayerSlider from 5.5.0 to 5.6.2 was this done automatically? Was it done when I updated the Enfold theme from 3.4.6 to 3.4.7

    the only settings I see different from my old version…5.5.0 which I still have in local environment are
    5.6.2 had –“Enabled caching can drastically increase the plugin performance and spare your server from unnecessary load.”
    which I turned off — to no efffect
    and 5.5.0 had Concatenate Output on Concatenating the plugin’s output could solve issues caused by custom filters your theme might use.– so I tried turning that on…to no effect.

    Any ideas? Have you had this issue before?

    See private area for more info

    #567445

    Hi dcarlsondesign!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Andy

    #567466

    So how do files get corrupted? This has not happened to me before…
    Is the latest LayerSlider ver 5.6.2 automatically installed with the latest Enfold theme 3.4.7?
    is the fact the LayerSlider lost it styles…and will not take or save new ones a sign it is corrupt?
    Thanks,
    dcarlsondesign

    #567514

    @dcarlsondesign, did this help you? I would be positively surprised, but you never know…
    (I am experiencing the same problem, I think)
    To be more precise. What I experience:
    1. Create a simple one-slide slider with image and text.
    2. Save and it works.
    3. Reopen the slider, and the slide is “not good”: Image is not visible, several text style settings are gone (I lost font, size, color).
    4. From now on, the slider is useless. The only way to get something to work, is to do it right the first time. I have not tried multi-slide sliders.

    • This reply was modified 8 years, 9 months ago by semhenrik.
    #567549

    I deleted the Enfold Theme via FTP and then Uploaded a new Enfold 3.4.7 theme and the same problem is happening…with the Advanced LayerSlider
    http://www.carlsonmanagementconsulting.com/dev/
    You can only do the crudest styles to the “Content” Section…H1 H2 etc.
    Any styles made in the “Styles” section…When you save them … do not take on the Slider…The only values that are there are my Top and Left position values from Before.
    For some reason all Font Color Line-Height settings were wiped out…and I cannot replace them.
    Is something overriding the styles?
    Are there new settings?
    This was working fine for the last 6 weeks or so and suddenly stopped working. It did not break when I updated the theme 2 weeks ago — but now updating and reinstalling the theme has no effect.
    There seems to be something very wrong with the Advanced LayerSlider.

    Private info provided for you to check.

    #567566

    Again,
    Any ideas what corrupted the files … if that is the issue…
    Or could there be a conflict with the LayerSlider 5.6.2 settings
    Why would the “Styles” section not work?
    Is there a way to go back to version 5.50 which is working on my local setting?
    I have this LayerSlider working on an earlier version on another site just fine and never had this issue.

    #567802

    Hi!
    I acutally have the same problem! It is not saving any changes plus the preview is screwed since it totally NOT shows the real result. :(

    #568613

    Hi!

    thank you guys for making us aware about it. I informed our developers about this issue. Hopefully they can find a fix for it soon. As long as their is no fix available please show us exactly what you need (preferably in a mockup/screenshot, so we can provide you some CSS code for Enfold’s Quick CSS field.

    Regards,
    Andy

    #568692

    I found a quick and dirty work around for the saving issue as long as the problem exists:

    make changes at your advanced slider and save.
    go to the page you used it on and switch to a different slider, e.g. the demos. save. switch back to the slider you want to use. save.

    not very attractive, but works somehow.
    cheers!

    #568778

    Great discovery, Lucie! And it does not seem like I have to do this save for every change, only the first time.

    #568848

    Andy,
    I have placed a screen shot here–
    http://carlsonmanagementconsulting.com/screens/LayerSlider-issues.jpg
    I have tried to style the “Learn More” on the slider to be an orange button with white type and rounded corners…None of the styles take…The slider looks the same before and after the styling in the LayerSlider Dashboard.
    The only styles that take are in the “Content” area…basic <p>, h1 h2 tags…I would not normally use this but control things through the–
    “Styles” Dashboard”
    You will see how I styled and saved in the styling for the orange button in the LayerSlider “Styles” fields
    The last image shows how these styles were erased and never saved…as if they never existed.
    I had had the LayerSlider Styled and then lost all styles during an update I believe.
    thanks,
    dcarlsondesign

    #568849

    Should I try the fix that Lucie has … or wait for development to get back with a fix…

    Lucie…Do you put in the shortcode for the LayerSlider you made…and swap out with the Enfold Demo using the short codes?

    Not sure why that would work

    #568889

    Actually…Lucie’s fix did not work for me.

    What worked was…Use the Custom CSS area in the “Styles” Dashboard…these changes took.

    The other Styles…Border, Font, Font-size, color, line-height, padding…etc. do not work and will not be saved.

    The Image Preview in the LayerSlider does not work either.

    It seems something is wrong with the LayerSlider plug-in that should be fixed…but the custom css works for now

    dcarlsondesign

    #568892

    Private message below

    #569375

    @dcarlsondesign:
    No, i did notswap the shortcode; i simply just switched the slider direktly at my page to another slider, saved, switched back and saved again. i have no clue why, but this worked for me…

    #569389

    @dcarlsondesign
    I checked your website again and I can see the orange button just fine. Could you somehow fix it?

    Regards,
    Andy

    #569494

    Hi Andy,
    If you look at the screen shots…
    http://carlsonmanagementconsulting.com/screens/LayerSlider-issues.jpg
    My work-around was to style things manually with code in the Custom CSS panel at the bottom of the “Styles” LayerSlider dashboard.
    The fields such as font-size, background-color (actually I think you have to use the misc field for this), color, line-height, padding, etc….still do not save the styles or seem to affect the Slider…and disappear. The Image Preview also does not work in the LayerSlider.
    Hopefully someone will figure out what is wrong.
    thanks for checking back,
    dcarlsondesign

    #569911

    Hi!

    well we already know that and as already said I already reported it to Kriesi and hopefully he can fix it as soon as possible. Please keep writing here only if you need some CSS code as a temporary workaround.

    Regards,
    Andy

    #570249

    Hi Andy,

    Good luck with the fix.

    I thought you referred to the Enfold CSS field that comes with the Enfold Theme.

    I did not know you knew the Custom CSS field within the “Styles” panel of the LayerSlider worked when the other fields did now.

    I am set for now…I hope others find this helpful.

    Best,
    dcarlsondesign

    #571194

    I did not know you knew the Custom CSS field within the “Styles” panel of the LayerSlider worked when the other fields did now.

    Not sure if I understand this sentence correctly. Are you saying that custom CSS field inside of LayerSlider is working or is it not working for you?

    Thanks for being patient.

    Regards,
    Andy

    #571800

    Hi Andy,
    The Custom CSS field inside the layer slider is working.
    It is the other fields above that do not (such as font-size and color)

    Thanks,
    dcarlsondesign

    #572188

    Hey!

    alright, thanks for the info.

    Regards,
    Andy

    #576506

    Hi,
    are there any news regarding this topic? Same thing to my layer slider…

    Best regards,
    Marily

    #578730

    Hey!

    as far as I know Kriesi is still working on this issue. Thanks for being patient.

    Cheers!
    Andy

    #585633

    For some time now when I open Advanced LayerSlider I see a message stating that there is a newer version 5.6.3, will this fix the problem? If so can we download this from somewhere? It appears that this feature is bundled with Enfold so as stated in the update message we need to request this upgrade from you the theme author.

    #586018

    Hey!

    with the next Enfold update you will get newest LayerSlider version automatically.

    Regards,
    Andy

    #588884

    Hi support team,

    What is the status with this issue? When do you expect this issue to be fixed and rolled-out? It’s open for more than a months now. and a fix would be highly appreciated.

    Thanks!
    Daniel

    #588996

    Hey!

    I can’t say when exactly we release the new Enfold version, but I know that Kriesi is working hard on it. Thank you for being patient.

    Regards,
    Andy

    #589008

    Thanks, Andy.

    As you can’t say: Could you please tag Kriesi here, so that we get an answer regarding a time frame from him directly? Would be much appreciated again.

    #589028

    Hey!

    feel free to follow Kriesi via facebook, twitter, etc. to get to know about any new releases and updates.

    Best regards,
    Andy

Viewing 30 posts - 1 through 30 (of 35 total)
  • The topic ‘Advanced LayerSlider 5.6.2 lost styles in Enfold 3.4.7 and cannot save styles’ is closed to new replies.