Viewing 25 posts - 1 through 25 (of 25 total)
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  • #566545

    I’ve moved my purchase from one wordpress to another and when I change the theme and make changes to my pages the changes aren’t saved.
    I’ve tried to delete it from the webhotel and upload it again but it doesn’t seem to help.

    I relally ned to change theme from the Quare theme because it’s not as super cool as Enfold

    #566562

    Hey Soerenm!

    Can we please have a link to your web site and maybe backend access, so we can give it a look and try understand / define the problem?

    Cheers!
    Basilis

    #567216

    sent private message

    #567597

    Hi,

    The moderators don’t have access to that email, please post login details privately in the thread so that all moderators can access it.

    Regards,
    Rikard

    #567691

    I’ve made a new user

    #568364

    Hi,

    Sorry but we will need a URL to be able to login, please post that in private as well.

    Regards,
    Rikard

    #573107

    hi I haven’t heard from you – have you looked at my problem

    #573110

    send link to website

    #573703

    Hi!

    We are unable to login to your site with the login credentials you have provided pelase check the private message and send use working credentials so we can help you better.

    Best regards,
    Vinay

    #573725

    I’ve checked and you should be able to use these

    #574779

    Hi!

    you are using a different theme. If you still need help from us then please activate Enfold. Though I am not sure what’s your issue about. Can you explain further please? Are you unable to change from your current theme to another theme (like Enfold e.g.)? If yes this does sound to me as a general WordPress issue and not a theme related one and I recommend to get a fresh WordPress installation in this case. You can ask in general WordPress forum as well.

    Best regards,
    Andy

    #574808

    Hi
    You are welcome to enable the theme and then try to make some changes to a page. When you then want to edit the page it hasn’t saved the elements in the Avia editor and you Will then have to ADD the elements again. So thats why the theme isn’t enabled. But fell free to enable the theme And I’ll make the nessesary changes afterwards

    #575566

    Hi,

    I’m not sure what’s going on there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    #577351

    Hi I’ve have updated the theme and overwritten the files as you suggested and changed the theme. When I add something in the Avia editor and press save it disapears.
    Please have a look at it

    #577639

    Hi Guys

    It would really help me if you could fix my site quick -right now it looks like s… :-)

    #578263

    Hi,

    I created a test page called Kriesi Test and I had no problems adding elements from the builder or saving what I had added. Please try to be as specific as possible in describing what you are doing and on what page your are doing it on.

    Thanks,
    Rikard

    #578269

    Look at the Frontpage. There I have added a color section with a bacground picture. But you cant see or edit it

    #578469

    Hi!

    We duplicated the first section then added a new one. It doesn’t remove any content. http://www.pepperband.dk/

    Regards,
    Ismael

    #578473

    I’m very puzzled when I added it and then returned to edit it it wasn’t visible – but if you’re sure it Works now then i’m a happy man

    #578982

    If you look at the frontpage there is a color section with a background picture and a video in it – if you then want to edit it there isn’t anything to edit

    #578983

    If I add a color section and want to choose a colorfor the overlay it doesn’t have the color picker. I can’t see that it’s working

    #578986

    I’ve tried another page look at the page called Kontakt http://www.pepperband.dk/kontakt
    same issue- can’t see the building blocks in the Avia builder (once that I have made changes and then pressed save/update) and can’t use color picker for text

    #579401

    Hi,

    It sounds like you’re having a caching problem there, could you try flushing your browser cache and restarting it or a completely different browser to see if that helps maybe?

    Best regards,
    Rikard

    #579441

    Hi I tried a my computer at Work – and you’re right – I could see everything – Thanks a lot

    Have a nice day

    #580104

    Hi,

    Great, glad you got it working. Please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

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