Enfold Shop shows always same product grid - Support | Kriesi.at

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January 14, 2016 at 2:39 pm #565406
BigBossMedia
Participant
Hello,

I have a problem with the product grid. It always shows the same products, also if I navigate to a next page.
- This topic was modified 8 years, 10 months ago by BigBossMedia.
January 14, 2016 at 3:56 pm #565458

Yigit
Keymaster

Hi BigBossMedia!

Please update Enfold to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

January 14, 2016 at 4:05 pm #565477

BigBossMedia
Participant

Hi Yigit,

If I try that, it says:

Theme Updates

No Updates available. You are running the latest version! (3.3.2)

Check Manually

January 14, 2016 at 4:14 pm #565484

Yigit
Keymaster

Hey

Please try this plugin to clear WordPress transients if you do not receive auto updates and you are sure that your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

Cheers!
Yigit

January 14, 2016 at 4:26 pm #565502

BigBossMedia
Participant

Hi Yigit,

I made a mistake with the API key. Enfold is now updates, but it doesn’t solve my problem.

January 14, 2016 at 4:28 pm #565504

Yigit
Keymaster

Hi!

Can you please try replacing wp-includes/query.php file with this one – https://core.svn.wordpress.org/branches/4.4/wp-includes/query.php?

Cheers!
Yigit

January 14, 2016 at 4:40 pm #565522

BigBossMedia
Participant

Done, but it doesn’t fix the problem

January 14, 2016 at 6:04 pm #565636

Yigit
Keymaster

Hi!

Please refer to Ismael’s post here – https://kriesi.at/support/topic/product-grid-not-working/#post-564457

Regards,
Yigit

January 14, 2016 at 6:32 pm #565654

BigBossMedia
Participant

Sure, but what’s is the path to “productslider.php”?

January 14, 2016 at 6:38 pm #565658

Yigit
Keymaster

Hi!

Please go to Enfold/config-templatebuilder/avia-shortcodes folder and find productslider.php file there

Regards,
Yigit
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