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Viewing 19 posts - 1 through 19 (of 19 total)
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  • January 13, 2016 at 7:47 pm #564994
    kburbank

    Full width slider on entrance page is not responsive.

    January 14, 2016 at 2:27 am #565124
    Elliott

    Hi kburbank!

    Send us a link to your page and we’ll take a look. You can set your reply as private if you wish.

    Best regards,
    Elliott

    January 15, 2016 at 4:08 am #565898
    kburbank

    Any Updates?

    January 15, 2016 at 4:37 am #565920
    Elliott

    Hey!

    Can you send us a link to your page?

    Best regards,
    Elliott

    January 15, 2016 at 4:57 am #565933
    kburbank

    This will be the second time I have sent info requested. Hopefully it will make it to you this time. :]
    Thank you in advance!

    January 15, 2016 at 9:26 am #566010
    Vinay

    Hi!

    Did you figure this one out? I see the slider on the home page is now responsive

    Regards,
    Vinay

    January 15, 2016 at 8:07 pm #566311
    kburbank

    You are looking at the wrong site, that site is nwwcc.com
    Please see info below in private content

    The betterdads site is where you need to look – http://nwwcc.com/betterdads/
    Sliders are not responsive using Firefox 43.0.4
    Sliders are not responsive using IE 11

    Please advise,
    Kelly

    January 17, 2016 at 1:06 am #566658
    Vinay

    Hi!

    Could you please check with the login info it is not working for us.
    Please deactivate all plugins and check if it works.

    Regards,
    Vinay

    January 17, 2016 at 3:34 am #566702
    kburbank

    I have refreshed the credentials that I have previously sent and tested and they work to login.
    There is only one plugin,”Force Login” – deactivated and slider images are still not responsive.
    Please advise

    January 17, 2016 at 5:04 am #566708
    kburbank

    Any Progress?

    January 17, 2016 at 10:52 pm #566852
    kburbank

    I had completely rebuilt the page and had the sliders being responsive, then some one from enfold came in and now its back to not working.
    Even called it a different name “Home” That was an incredible waste of time.

    What I have determined is your demo content is flawed that what the original was built upon.

    January 18, 2016 at 12:39 am #566857
    kburbank

    After spending many hours I have determined what causes the Full Screen Slider – to not be responsive.
    If you add a caption on the first slider it stops the slider from being responsive.

    January 18, 2016 at 7:30 am #566966
    Rikard

    Hi,

    The login details you provided are not working, could you check please?

    Best regards,
    Rikard

    January 18, 2016 at 8:54 am #567003
    kburbank

    Rickard,

    What causes the Full Screen Slider – to not be responsive.
    It happens when you add a caption, the captions stops the slider from being responsive.
    I have waited for 5 days with no solutions from your team, so to keep this project moving forward, I have had to move on.

    Let me know when you have found the bug that causes the Caption Option from making any of your Full Screen sliders images to not be responsive and that you have fixed this bug,. I would very much like to have that ability, but on this project I cannot wait any longer.

    Thank you and consider this closed.

    Respectfully,
    Kelly

    January 19, 2016 at 5:59 am #567622
    Ismael

    Hey!

    We are very sorry that you experienced this issue. If you can create a test page and post a new temporary details, we would like to inspect the issue further.

    Cheers!
    Ismael

    January 22, 2016 at 11:07 pm #570363
    kburbank

    I have created a test page for you to see if when adding a title or caption to full page sliders defeats the image from being responsive as per your request. Link is in Private Data area.

    January 25, 2016 at 1:36 pm #571328
    Andy

    Hey!

    I checked your test page and added a caption to the first image. It behaves totally responsive to me when resizing browser window. Which browser and OS are you using? can you show us the issue by using screenshots please? (imgur.com, dropbox).

    Regards,
    Andy

    January 25, 2016 at 8:12 pm #571589
    kburbank

    Andy,

    Yes. it is working correctly – previously the sliders would not shrink down in size – specifically using Firefox & Internet Explorer.
    I just checked those browsers and also Safari and Opera and all seems good.
    Hopefully this new behavior will remain.

    Thank you!

    January 26, 2016 at 4:11 pm #572186
    Andy

    Hi!

    alright, you are welcome. Let us know in a new ticket if you have some more questions about the theme. We are happy to assist.

    Cheers!
    Andy

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