Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 12, 2016 at 4:06 pm #563938
    kandolina

    Do you have any suggestions for dealing with Samsung?

    We have this code
    .avia_mobile #top .av-parallax-section { z-index: 0; }

    Samsung Galaxy Note5,
    The display of the site on this phone looks like the site was displayed in Text mode.

    Thanks

    January 12, 2016 at 8:58 pm #564143
    Basilis

    Hi kandolina!

    could you please share with us a screenshot, so we can understand the problem?
    It would be really helpful as we can not test it.

    I have also asked the team, if anyone with Samsung phone can assist.

    Cheers!
    Basilis

    January 12, 2016 at 9:04 pm #564145
    kandolina

    http://ess-alarms.com/wp-content/uploads/2016/01/Screenshot_2016-01-11-19-26-18-1.png

    Here is what it looks like on the phone. We have had similar issues with Grid Rows and had to replace all on another site.

    January 12, 2016 at 10:16 pm #564177
    Vinay

    Hi!

    I checked this on my samsung note2 phone and it looks fine. I’m unable to reproduce this issue.

    Suggestions : Check browser setting and see if javascript is disabled or your phone comes with some sort of a popup blocker.

    Check out some of our demos here and let us know if you still face any issue viewing the demo

    http://kriesi.at/themes/enfold-overview/

    If there is no issue viewing the demo on your phone we can help with the same settings as the demo.

    Regards,
    Vinay

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