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  • January 11, 2016 at 12:25 pm #563056
    MDPC

    Hi there;
    I got the following problem:
    When I try to use custom shop page for woocommerce (add_theme_support( ‘avia_custom_shop_page’ ); in fonction.php) the page returns an “error 404” in main language of the site (EN) but displays a messed custom shop page in FR (second site language) with either my custom template and woocommerce products.
    I tried with a child theme but it remains the same, it really is that code in fonction.php that messes all…
    Could you help me please to set up custom shop pages with Enfold?
    Thanks in advance!
    Best regards.

    PS: All is up-to-date, WP, theme and plug-ins.

    January 12, 2016 at 9:16 am #563754
    Ismael

    Hi MDPC!

    Thank you for using Enfold.

    Please replace the code with:

    add_theme_support( 'avia_custom_shop_page' );

    The code will enable the advance layout builder for the default shop page. You need to add a product grid element.

    Regards,
    Ismael

    January 12, 2016 at 10:23 am #563788
    MDPC

    Hi Ismael;
    As I said in my precedent post, I’ve just done that already…
    The code is in “fonction.php” and i’ve added a product grid on shop page, but still it results with an error 404 in both languages.
    When I remove that code, all is working fine but I need that custom shop page.
    Thanks for your help.

    January 13, 2016 at 1:04 pm #564634
    Andy

    Hey!

    flush permalink structure by going to Settings->Permalinks->Save changes

    Deactivate all plugins to check if one is causing this issue. Clear cache from any previous used caching plugin (to do this activate it again and choose to switch off caching).

    Regards,
    Andy

    January 14, 2016 at 7:04 am #565223
    Ismael

    Hi!

    @MPDC: I’m trying to debug the issue but made a mistake with the code in the functions.php file. Could you please provide the FTP details so that we can fix it? We are very sorry for the inconvenience. If you have the time, please override the functions.php file or remove the added code via FTP. It will fix the error.

    EDIT: FTP details are available. We will fix it right away.

    UPDATE: We fixed the error but we are still not able to fix the custom shop page issue. Please give us more time to debug it.

    Best regards,
    Ismael

    January 15, 2016 at 10:43 am #566030
    MDPC

    Hi there!
    No problems, thanks for your help & patience :)
    Best Regards.

    January 26, 2016 at 6:25 am #571904
    Ismael

    Hi!

    I’m sorry but I still can’t find the cause of the issue. I’ll ask the rest of the support team to check this thread.

    Regards,
    Ismael

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