Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 8, 2016 at 9:35 am #561856
    boscotwcheung

    I created a page and published it. After that I added a layer slider to the page, before I press the update button, I tried to press the preview changes to see what will the update looks. However, I can’t see the layer slider I added in the preview changes. I just saw an empty div in the layer slider area. I need to press the update button in order to see the layer slider in the front end. Is this is bug?

    I am using WordPress 4.4.1 and Enfold 3.3.2

    Thanks,
    Alex

    January 9, 2016 at 1:31 am #562255
    Vinay

    Hi boscotwcheung!

    We would love to help you resolve this issue please update enfold theme to the latest version of 3.4.7 if the issue still exist feel free to get back to us with your login info in a private message.

    Cheers!
    Vinay

    January 11, 2016 at 6:49 am #562923
    boscotwcheung

    I updated the theme but still have the same problem. I made a sample wordpress site for you to try. Please try to add an “Advanced LayerSlider” to the homepage, press the “Preview Changes” button (don’t press the “Update” button before it). You will only see an empty area in the preview page. You can only see the slider display properly after pressing the update button.

    January 12, 2016 at 5:42 am #563685
    Rikard

    Hi,

    The preview function doesn’t work all that well all the time, I’ve seen problems with it using the regular editor as well. If you want to make sure that you are seeing the correct changes then you should probably use the update function instead. If you don’t want the page to be public you can set it to private or password protected.

    Thanks,
    Rikard

    January 12, 2016 at 11:05 am #563799
    boscotwcheung

    Do you know that will this be fixed or not in the coming update? I asked my customer to clone the page for the “preview changes” so that the original page can still be public and able for them to preview the changes at the same time. But they are not satisfied with this solution.

    January 13, 2016 at 6:10 am #564348
    Rikard

    Hi,

    I wouldn’t think so to be honest, this is default WordPress functionality and that is out of our reach unfortunately.

    Best regards,
    Rikard

    January 14, 2016 at 3:47 am #565178
    boscotwcheung

    I thought this is the problem from Advanced LayerSlider as other content is working in the preview. But thanks for your reply. I will try to explain to my customer.

    • This reply was modified 8 years, 10 months ago by boscotwcheung.
    January 14, 2016 at 2:02 pm #565383
    Rikard

    Hi,

    Ok, glad we could help.

    Thanks,
    Rikard

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