Viewing 30 posts - 1 through 30 (of 31 total)
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  • #561171

    Hi Team,

    wish you all an happy and healthy new year!
    After an long time i found an problem:
    I have some anchors like #id in an page and link from an other page to this color sections.
    But when i click this link the position were I come in is not right. Example here:
    http://neu.exusu-design.de
    Click on one off the chocolates at the slider and you will see what I mean. Hope you can help me?!

    Thank you and regards
    Mike

    #561173

    Forgot notify function ;)

    #561175

    Hey Mike!

    Smooth scroll would work on anchor links that are on the current page. I checked your chocolate links and they link to correct anchor points, without smooth scrolling :)

    Cheers!
    Yigit

    #561203

    Hi Yigit,

    ok and what I have to do?

    #561258

    … yes, the pointer is correct, but not the position! There are maybe 100px deeper than the content.

    #561874

    Hey, it will be nice to get an solution! It looks not really good when the position is not right!
    Thank you for you time…
    Regards
    Mike

    #562258

    Hey!

    When i click on the chocolate it takes me to this page and all content alignment looks right to me

    Could you please send us a mockup or a screenshot of where you see the problem?

    Best regards,
    Vinay

    #562700

    Hi Vinay,
    this is funny! When I click 03 Onlineshops I see this (01.png)
    – Firefox 43.0.4
    – OSX 10.11.2

    Click after ID Onlineshops

    #562833

    Hi!

    I guess by default your browser setting is set to 125% zoom instead of 100% zoom.

    Best regards,
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    #562997

    Hi Vinay,
    an good idea but my zoom is out – normal view :)
    But I test it with Chrome and Opera and there are all fine,
    only Firefox have this problem. Any Idea more?

    Best Regards
    Mike

    #563564

    Hey!

    hi Firefox by default is 125% zoomed out. to reset zoom hold control + mouse wheel or please check the link below

    https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages

    Cheers!
    Vinay

    #563844

    Hey Vinay,
    when I told you my Zoom is 100% than you can believe me ;)
    Any Idea more?

    zoom

    Regards
    Mike

    • This reply was modified 8 years, 11 months ago by Mike61.
    #564862

    Hi!

    Please provide us with the wordpress administrator in a private message access in a so we can login to the backend of the site and take a look at this issue.

    Regards,
    Vinay

    #565074

    take a look please…

    • This reply was modified 8 years, 11 months ago by Mike61.
    #565325

    Hi!

    I’m really not sure why it’s doing this in Firefox I did try to debug it but all the codes look fine. please disable all customization to enfold and check it. I suspect that some custom css is causing this issue.

    Cheers!
    Vinay

    #567084

    Hi,

    so I had tested without custom css and the problem is still the same!
    Hope you will find an solution!

    Cheers
    Mike

    #567774

    Hey!

    Request your permission to deactivate all plugins and test it please?

    Best regards,
    Vinay

    #567775

    Hey,
    permissions ok, they are no plugins when I test it.

    #568516

    Hey! You are testing my page without maintracemode! Don’t do that!
    Set back all your changes immediately! I think I found the plugin:
    It seems because “Simple Cookie Notification Bar”.

    #568518

    Hey!

    Ok everything looks fine on my end please check and let me know…

    For some reason Firefox refuse to recognize the #ID you have added to the links on the page. So to over come it we are using extra paddings on the top of each div in firefox.

    Best regards,
    Vinay

    #568526

    Hey! Take thedynamic_avia/exusu-design.css away! I have my own css in the childtheme and this have to be so! You can’t change my files on my server!

    #568535

    Hey, ok it works. But I think you have change the structure of css files?
    And were you have made witch changes? Tell me that please.

    Regards
    Mike

    #568540

    And: Is this an regular bug in firefox? Is there some documentation?

    Sorry for my first reaction but we work at the same time on my theme and this was a little creepy ;)

    Thank you and Regards
    Mike

    #568549

    After logout the adminbar no more there and than the problem is back :(

    • This reply was modified 8 years, 11 months ago by Mike61.
    #569242

    Hey!

    We are working on your ticket please stick around we will update the result here soon.

    The only change that was made to your site was in Enfold Options > General Styling > Quick CSS it is non-destructive way to make changes to your site and which can be easily reverted back by removing the CSS code. It is the only way we could help you faster.

    I do not see that code now however please add the below code in quick css again so the links will scroll to proper position in firefox.

    @-moz-document url-prefix() { 
    
     #l_webdesign, #l_cms, #l_shops, #l_grafik, #l_consult{
        padding-top: 130px;
     }
    
    }

    Cheers!
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    #569870

    Hi Vinay,

    ok, this is an solution but not a good one, because when using the link at the same website (cataloge) the position is to deep and the padding looks not really good :(
    I ask me why firefox do that? May question to you was: “And: Is this an regular bug in firefox? Is there some documentation?”
    Is there an other way?

    Thank you and Regards
    Mike

    • This reply was modified 8 years, 11 months ago by Mike61.
    #569882

    If you mean this Bug: https://bugzilla.mozilla.org/show_bug.cgi?id=645075
    This bug is solved since 2 days and is not the same what happend on my website
    (read description).

    #569912

    Here some solutions, but there are not optimal…
    https://pixelflips.com/blog/anchor-links-with-a-fixed-header
    http://stackoverflow.com/questions/4086107/html-positionfixed-page-header-and-in-page-anchors
    It comes from the sticky header, maybe you have any idea more…

    Regards
    Mike

    • This reply was modified 8 years, 11 months ago by Mike61.
    #574371

    Hi!

    When i fixed it was working correctly… please send us a screenshot of the issue or point us to the link where the issue is there. I believe it is some customization that is causing this issue to isolate the issue

    1. please disable the enfold theme and check it with default wordpress theme.
    2. remove all customization and add the css block one by one back to the theme.

    Regards,
    Vinay

    • This reply was modified 8 years, 10 months ago by Vinay.
    #574668

    Hi,

    ???? You have all what you need in this thread:
    – Link to issue
    – Login to my Backend

    to 1.) When I disable enfold I have no more the Slider with the loinks to this issue ;)
    to 2.) I had test this all, see may post #567084 in this thread

    Yes when you working it looks good, but this is not the solution because the padding off 130px look bad when you scroll this page normally.

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