Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 4, 2016 at 3:05 am #558941
    taoleo

    Hi, Enfold Google Maps does not display correctly. The widget is shown on the sidebar along with the marker and a few other symbols however there isn’t an actual map just a blue background. How can I fix this?

    • This topic was modified 8 years, 10 months ago by taoleo. Reason: Correct a spelling error
    January 4, 2016 at 3:55 am #558966
    Elliott

    Hi taoleo!

    Make sure your using the latest version of Enfold, 3.4.7, and make sure all plugins are deactivated while testing.

    If your still having issues with it then send us a link to the page and we’ll take a look.

    Best regards,
    Elliott

    January 4, 2016 at 4:08 am #558971
    taoleo

    Hi Elliot,
    Using Enfold 3.4.3
    Not sure what you mean by this ‘….and make sure all plugins are deactivated while testing.’
    Do you mean deactivate plugins while updating?
    Being new to this…..when I go the the Enfold theme that is installed I cannot see an option to update, how do I update?

    • This reply was modified 8 years, 10 months ago by taoleo. Reason: Edited in order to add content
    January 4, 2016 at 4:27 am #558982
    Elliott

    Hi!

    Navigate to Dashboard > Enfold > Theme Update and input all of your themeforest information and hit the “Check Manually” button. If that does not work then try updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Make sure to deactivate all plugins while testing. You don’t need to deactivate them while updating the theme.

    Best regards,
    Elliott

    January 4, 2016 at 4:47 am #558995
    taoleo

    Thanks Elliott,
    I’ll try that and get back to….

    January 4, 2016 at 6:27 am #559028
    taoleo

    HI Elliott,
    Updated and deactivated while testing with no change to the Google Maps.
    I failed to mention that this site is still being created and we are using a ‘coming soon ‘ plug in. I hope this doesn’t have have anything to do with it. I didn’t consider it at first as that plug in hasn’t interfered with anything else.

    • This reply was modified 8 years, 10 months ago by Yigit. Reason: moved content to private content field
    January 4, 2016 at 2:56 pm #559201
    dickdick

    Never public your login here!!!!!!!!!!!!!!!!!!!

    January 4, 2016 at 3:00 pm #559207
    Yigit

    Hey!

    Can you please post the link to your website as well?


    @dickdick     thanks for the heads up! I edited the post and moved content into private content field :)

    Best regards,
    Yigit

    January 4, 2016 at 10:33 pm #559543
    taoleo

    @dickdick thanks…I wasn’t thinking…new to this, not that that is am excuse!


    @Yigit
    http://www.maldivesbudgettraveller.com

    January 5, 2016 at 1:35 am #559632
    Yigit

    Hi!

    I tried entering a different address (New York City) and it worked fine. I added previous options in private content field.
    If you do not mind, please post the address you would like to use in private content field as well so we can check with a real address

    Regards,
    Yigit

    January 5, 2016 at 4:30 am #559727
    taoleo

    Hi Yigit,
    Yes New York City displays correctly so I deleted that lat and long and reentered the lat and long that I wanted and it now displays correctly.
    Who knows?…thanks for your patience and assistance all is now good.

    January 5, 2016 at 11:01 am #559828
    Rikard

    Hi,

    Glad you got it working :-)

    Best regards,
    Rikard

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