Viewing 21 posts - 1 through 21 (of 21 total)
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  • #555100

    Hey Guys,

    after Updating to the new Version of Enfold i now have 2 very big Problems.
    1. In the Builder i cant move any items arround. It shows the “move”-Cursor but marks everything instead of moving.
    2. The Layer Slider (which was updatet, too) isnt visible at all.
    Cache is cleared (Browser and Website), Cookies deleted.

    Help please!

    Thx

    Phil

    #555397

    Update:
    I flushed my DB, to get a full reset.
    I work now with the 3.4.3 instead of 3.4.7 – with no Problems at all.

    #555558

    Hi,

    Great, glad you found a fix. Please let us know if you should need any more help on the topic.

    Cheers!
    Rikard

    #555563

    he is working now with Enfold 3.4.3 so – for him nothing is solved Rikard.
    I did not have that behavior with the new 3.4.7 and WP 4.4. Where do you try to touch the frame?

    i colorized the areas : if you touch it in field 1 it will work – on the green field 2 it will have that effect of marking everything

    #555754

    Hey @Guenni007,

    Thanks for the input but there’s no point for us to start investigating an issue if the customer has found a solution he’s happy with. We have more than 200 open threads so we need to spend our time in a more efficient way.

    Thanks,
    Rikard

    #555882

    We have had that same issue with the LayerSlider not showing up. It were only the pictures not showing, thet text was there, and the weird thing is that the pictures would show if logged in in WordPress.

    We’ve re-assigned the pictures back where they belong in the slider and after a while it was showing correctly again, but we can’t confirm if this reassignment was the actual solution or if the whole thing was just a temporary error. Anyways I’m writing this here in case it might help others having the same issue.

    Cheers,
    David from Cyquest.

    #556336

    Hi David,

    So you got the problem fixed? I would think it was just a temporary error. If not then please link to the site in question so that we can take a closer look.

    Thanks,
    Rikard

    #557673

    Hi Rikard,

    thank you for asking, the problem is in some way fixed. Today, after upgrading an extern WordPress plugin, the pictures were gone again, but just going to the LayerSlider and clicking on “Save changes” in our custom slider solved it again, even when we didn’t any changes to it.
    It’s kind of weird but for us this trick seems to solve the problem so far.

    Cheers,
    David.

    #557952

    Hey!


    @cyquest
    : That is actually weird. Maybe, you’re looking on a cache version of the ui? Let us know if you encounter the issue again.

    Best regards,
    Ismael

    #564127

    Just an FYI. After updating to 3.4.7, Layerslider worked fine on my website but didn’t display any images in the Dashboard and I couldn’t click on any of the slide tabs or edit any of the slide content. After re-uploading the config-layerslider folder via FTP, everything works fine. I would encourage anyone else having trouble to try this first.

    #564421

    Hi @Sandy,

    Thanks for sharing, much appreciated :-)

    Best regards,
    Rikard

    #572778

    Many Bugs with your new pagebuilder — don´t do that alllways kill the good system with senseless updates?
    it was good before.

    —-BUGS ————————-
    – no animation is working in the pagebilder
    – no parallexefect is working

    ———————————–
    IPAD_BUG
    IT runs DIfferent Divs on ipad than on standard browsers.

    ———————————–
    NEXT BUG:
    the easy slider (Simple slider) in german Einfacher Slider has no Buttons left and right!

    • This reply was modified 8 years, 9 months ago by Raphael.
    #573479

    Hi!

    @hunter47: Could you please provide a link to the site in question? Post the login details so that we can inspect it.

    Cheers!
    Ismael

    #577782

    It is on all Enfold installation, so you can check on your own systems!!
    This system is nearby online – so please make no changes in all places?

    On all Enfold Installations:
    Object { 0: <body#top.home.page.page-id-2.page-template-default.logged-in.stretched.arial-websave._arial.>, length: 1, prevObject: Object, context: HTMLDocument → http://www.pharmazing-days.com, selector: “body” }
    avia.js:893:4

    —–

    13:57:23.989 ReferenceError: avia_is_mobile is not defined

    • This reply was modified 8 years, 9 months ago by Raphael.
    #579326

    Hi,

    Login details are not working unfortunately, could you check please?

    Regards,
    Rikard

    #579502

    Ok, no it should work.

    its a good test, because the site is ery basigc with less Plugins.
    And just tried tio activate a simpkle fade in animation on a image:
    http://www.pharmazing-days.com/en/?preview_id=4623&preview_nonce=29e4320dbe&preview=true

    not working°

    #581004

    Hey!

    you are using an old version of WordPress, so please upgrade. you are using W3 Total Cache Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.

    Regards,
    Andy

    #581009

    I will try… But the W3C i activated after! And the WordPress Version wo´t be effect the issue !!!!!
    I know my Enfold!! 10 times in work… so its buggy at all!

    Nothing happened – No solution for my problem on all Enfold Installations!

    #582379

    Hi!

    for thousands of user and for me as well Easy Slider, animations and parallax effect is working fine. So something must cause it especially on your end. Will be almost impossible for us to help if we can’t reproduce the issue.

    Cheers!
    Andy

    #582383

    Ok Causing all the Problems on my updated versions of enfold.

    Again very nice that noone here solves my issues and alwys i have to figure it out by myself!
    I solve more issues in this support forum for other users then moderators can help me with my problems.

    #583629

    Hi!

    we are not here to solve your issues, but to support you so you can solve them by yourself. If you are interested in someone solving the problems then feel free to hire a freelance developer for this job.

    Regards,
    Andy

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