Viewing 6 posts - 1 through 6 (of 6 total)
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  • #553951

    Hi,

    during uploading/installing the enfold theme the following error occurs:

    “Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete
    your request. Please contact the server administrator, (Email address hidden if logged out) and inform them of the time
    the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.”

    Hoster is strato.de with PHP7 and WP4.4

    Any ideas?

    Thanks from a WP NEW

    #554000

    Hi SvHa!

    That is most probably because of the limits you server is having.
    Ask them to increase the php memory limit and the execution time and most probably the issue will be solved.

    Cheers!
    Basilis

    #554304

    okay thanks – gonna try this :-)

    #554382

    Hey!

    We will keep the thread open and wait to hear from you! :)

    Best regards,
    Yigit

    #554431

    …now its working! In the PHP settings of strato.de you have to check a “speed up” checkbox – thats it.

    :-)

    #554439

    Hi!

    Great! Glad you figured it out!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
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