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  • #552177

    I have a problem, everytime i enter my mailchimp API, i get “Could not connect to Mailchimp with this API Key. Please try again with a different key”.

    How can i fix this.

    #553714

    Hi klemzi123!

    try to deactivate all plugins, to check if one is causing this issue and let us know about your results. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes after you have already done this?

    Maybe there are some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Cheers!
    Andy

    #554090

    I have deleted the theme and than upload it again via fillezilla. Also i deactivate all the plugins and the error for the maichimp was still there.

    Also i have diferent wordpress pages with the same theme (enfold) on my domain.
    http://www.fitforlife.si/clani
    http://www.fitforlife.si/vadbeni-center
    http://www.fitforlife.si/blog
    http://www.fitforlife.si/shop

    you can deactivate all plugins, and if you can find the error, that would be great.

    #555139

    I found the problem why the error. The problem is the wordpress last update.
    I had one instalation of the enfold theme on wordpress 4.3 and it worked, today i update it to 4.4 and the error appeared. So the problem is compatibility with wordpress 4.4. Now you can fix the error.

    #557084

    Hey!

    I tried it on my own installation and with my own mailchimp api key and it works totally fine for me. If we can’t reproduce the issue, then we can’t do much. Make sure to use correct api key from your mailchimp account and ask mailchimp support about it.

    Best regards,
    Andy

    #560851

    Have another question, how can i add groups to my newsletter form.
    I have groups in mailchimp list, so that i can send different groups different emails. How can i ad a group default group in my mailchimp form.
    If someone tries to download my ebook, he enters name and email and he must be added to the group ebook on my list.

    #561496

    Hey!

    when you edit Mailchimp Signup element from ALB, you can select your mailchimp list.

    Cheers!
    Andy

    #561533

    i know i can select it, but how can i make a default group in a form.
    There is a form and i would like that a person who subscribe is added to the group 1 on that list, but the option for group selection is not visible by that person. it is automatic

    #561549

    Hi!

    not sure what you mean. What do you mean with “default group”? You have to select group by yourself when editing element in question. There is not other way for it.

    Regards,
    Andy

    #561553

    example:

    i have a list named: LIST1
    in thih list i have 2 groups: GROUP1 & GROUP2

    Every group has it own automation set of emails.

    i have 2 sales pages on my website and every sales page have its own mailchimp form

    On sales page 1, i would like to have mailchimp form, so when user subscribe to LIST1, it is auto added to GROUP1
    On sales page 2, i would like to have another mailchimp form, so when user subscribe to LIST1, it is auto added to GROUP2
    The group form is hidden from the user, so he can choose, what group, he can be subscribed to.

    #561597

    Hi!

    I am afraid, you can’t select groups, but lists only.

    Cheers!
    Andy

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